The company is already training AI agents to work directly with techs in the field to configure routers and diagnose troubles without an engineer. Tech chats with a bot directly to configure, test and turn up a router. Whole teams will probably be gone in next two years.
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Engineers don't "engineer" anymore, they're just project managers. When I left in 2024, they were contracting most of the work and we engineers were doing spread sheets and other desk stuff.
@b7 this is one they’ll get right. They may not perform as well, but rest assured they’ll implement it for the savings.
Problem here is AT&T fumbles absolutely every opportunity.
If you listened to our CFO’s recent podcast he stated the capital budget would go up and should decrease significantly in the next couple of years. Any function performed that has a 1,2, 3 script is in danger of being replaced by a bot.
It's not just configuring routers.
Stank is back on that previously failed initiative of spinning up virtual machines to do anything imaginable within seconds.
If you think our previous outages were bad, get a bag of popcorn and just wait for what's going to happen next.
@OP I hope so ! Hurry up with the surplus already ! And my stock will go up ! Win-win