Thread regarding Bank of America layoffs

My favourite Copilot stories have been the endless variants on "previously I had to manually reconcile this spreadsheet, now, Copilot takes a stab at it, I check what Copilot has done and fix that, and this has saved two days each day !"

It's another largely useless 'thing of the moment' just like 'citizen led development' or whatever they called that run of micro automations that are so painful to maintain.

They are enthusiastic about this but in ops and even in Risk, they have these AI council members with no experience of technology or machine learning or AI or any proven experience of leading and successfully delivering anything, while keeping the actual knowledgeable people out of it. Like there's no rationale behind why these people are in the council. It's whoever shouts the loudest. And whoever they decided to promote next. This is no way to run the business, is it?

I am happy that copilot is available and I have found it useful for some situations.
But it does seem that I am being encouraged to use it more than I need to, perhaps for the sake of showing the bank that my LOB is embracing the trend.

@c4 😩

I absolutely hate Co pilot. My manager wants us to use it so I send a hi, co pilot message everyday and go on with my life. I also hate that every single meeting is starting with let's talk about how great AI is and how much money we've spent on it meanwhile I'm going to events in my city to keep data centers out.

Vibe coding, 😎😎😎🧔🏾🧔🏾🧔🏾🧔🏾🧔🏾💂🏾🧝🏾🧝🏾🤽🏾🧝🏾

They will automate themselves out of business.

@OP I wouldn't rely on CoPilot to support my tasks unless the data used was verified and accepted by BofA. Otherwords, I am not taking the blame for CoPilot shortfalls. What I am hoping for is that CoPilot replaces the human aspect of management (and HR) determining our performance reviews. Sounds stupid, but I do not trust management to begin with. What is CoPilot going to do, make it worse for me. If my metrics and documented performance to include attendance is favorable per BofA policies, then I would have this option then what is going today. It takes away from managers deciding who they like versus ones they do not. This is just a fantasy thought as we all know that management will put in exceptions for CoPilot to follow.

If critical thinking were a thing a Bank of America, it would have a happy workforce, a stock price of $120+, and be the icon of responsibility on Wall Street.

I’ve found CoPilot to be just another annoyance in the process, takes up time, creates very little contribution. It is the opposite of Simplify & Improve. But they want it, so I use it. I do not fact check it (nobody in my area does). We don’t care if it’s accurate or not. $100MM decisions made on flawed data. Have fun with that.

I have asked it if this is a good deal many times, and each time it says yes, even though I and history both know it’s not.

oh honey, this is just the beginning. a whole generation will come that doesn't know how to learn (wait, I heard they're already here). but as I say, they can't AI our bank because the data is so so bad. give it a couple headline level blow ups and there will be some adjustments to the approach...unfortunately some heads have to roll in order for the lessons to get learned. and yes, our PR and Legal will suppress the headlines as they always do...so you'll hear about it as lore

@ax When AI first started getting pitched, they used home life examples to sell it. I remember thinking, Wait, what? We’re now raising our children in a world governed by machines and algorithms. It’s a frightening prospect.

Every Ops town hall is about AI now. The simple truth is this: management wants you to do as much as possible on Co-pilot. They are framing it as a positive that will only be helpful for productivity in your job. Why are they doing this? Because people think they are being good little employees by fulfilling management’s vision, when in fact they are training their replacement. Maybe not today, or tomorrow. But it’s coming.

@a9 The lack of traceability is a big problem, especially in a regulated industry.

Yep. It's a race, but to what end? I get automation and efficiency, sure. Highest and best use of people, absolutely. But there seems to be a cart before horse aspect that is a bit of a head scratcher. Maybe it's a "fail fast" push to see what sticks. If it makes good folks better, awesome. If it produces faster garbage without out traceability (and it will), good luck to anyone trying to unwind it.