Everyone make sure you understand the current business model. 80% of all employees at State Farm, including Leaders, have been here 5 years or less. They are getting rid of U/W, Fire ILR, Chat, Customer Support etc... Around 70% of Auto and Fire claims employees have been here 2 years or less. Wake up! This company is what you call a churn and burn or a pump and dump scheme! They have to message how "people" are the most important thing but in reality they will do everything in their power to make you leave and especially do not want you to get severance or be eligible for unemployment. They make you work in a totally understaffed meat grinder, reassign and then reassign you again to horrible departments. With the constant turnover, they load level others work to the people that are actually good employees which burns them out even quicker. This is not based on stupidity or incompetence but it is a cold, brutal calculated plan that corporate America is using to destroy the American worker. Regain control in their minds. Find a way out and for the love of God do not buy any State Farm products! Tell friends and family too! These people are trash and will do anything to you to enrich themselves.
19 replies (most recent on top)
@ty AI controlled by a few onshore people is cheaper and lower risk than hiring from lower wage countries and probably will give the same results or better. We no longer need to offshore
We now have huge opportunity for a global labor force at a fraction of the cost. While some pain short term we need to outsource as much as possible to lower wage countries. IT should no longer be for in central Illinois at the cost benefit we derive.
Makes sense, when you could care less about insurance and really just want to be an investment company. The only way you can change your core business would be to become a stock company. Plus millions could be made from stock options and buyouts.....
Just my opinion but I think State Farm Executives do understand the dire straits the company is in. End is near for a lot of things. I think at the end of this 3 year plan, next year they are going to do the whole Allstate thing and take the company public. When you view everything they are doing now it makes more sense. Trashing the workforce, automating, outsourcing and making it super attractive for buyers. The sh-t bags at the top will take huge stocks shares before the new board and shareholders kick them to the curb. Once they get automation completed for policy changes and billing, they can finally ditch the agency model. The best way to do that is to take the company public and you can pretty much void any agency contacts. What I would do!
This is going to get a lot worse! The dam is breaking! Most aren't going to make it as once the leadership becomes this self-absorbed, incompetent and decades of bad decisions, it falls fast! MT started the nails, JF will finish hammering them in!
As a 35 plus year estimator for auto. I am still working hard but burnt out. So wished they offered a package. Still the best job in the company though.
Clearly a plan to rid the company of "costly" experience, then go ahead, brag about how we are doing everything for the customer, like making sure the LEAST experienced people interact the MOST with customers, giving them bad info, missing important details, improperly explaining coverages. This is what is best for our customer, and it shows! Look at our market share declining! 100 years of dominating the market over, all to save a buck while gaslighting its about whats best for the customer.
Im sure once RTO clears out the decent workers theyll start looking for new ways to anger their employees so they leave, and take their policies and family policies with them.
Funny thing was, a lot of our policies came from friends and family of employees. Most employees leave taking their policies, and their families/friends with them.
Progressive sells 10 policies for every one we sell, for a reason. No one likes claims because no one knows what they are doing, everyones new and the amount of financial waste they create is staggering.
Dark time ahead for state farm.
Ohh it is all about making people quit. They want to work you to the bones for 2-3 years and then discard you. That is the business model. I wish they wouldn't even try to hide it. I guess the lemmings and boot lickers buy it. They are going to start closing down different areas, more outsourcing, over-max out everyone's capacity and apply so much more pressure. They basically want 100% of the employees in the lower percentile or base of the pay range. They want to keep the tenure between 1-5 years. Churn and burn, pump and dump! JF and his minions are absolute trash and don't forget KC and CS are former agents and JP was leading da Taco Smell! What could go wrong with an Accountant, two former SF Agents and a Ex Taco Smell Executive running things!!! Like a South Park episode! Re-ards!
Read an article yesterday around RTO. Said companies with RTO mandates saw a 13% higher turnover rate. Those that left were the highly tenured. 25% of Executives admitted they hoped the mandate would result in people quitting voluntarily. That isn’t saying only 25% hoped for that result but 25% admitted. Any questions on what the hope was with our mandate?
@bc “It is what the customer wants!” wink wink
@bc pension is safe, no changes to it
@bc woken up but what to do now?
Yes, a lot of people aren't able to read between the lines and will be surprised when the sh-t hits the fan! Wake up people, you are living the bad dream!
Soooo hope everyone remembers that survey about future Total Rewards that we all got last year and they gave the "Results" back in December! LOL! PTO, Benefits, 401K, Sabbatical Time, RTW.....several people on here posted about it taking effect in 2026! You said they didn't know what they were talking about... So they were right....
Your healthcare premiums went up - True
Eliminate Benefits - Cut Tuition Aid, Anniversary and Insurance Ed bonuses - True
RTW at least 50% of the time. -True
Going to be paying a $1 dollar for your drinks now - Stupid but true!
So guess what is coming next....??? 401K/Pension, PTO....remember that was on the survey too! They are just getting started turning this place into a even worse torture sh-t hole! They signaled what they were going to do! Wake up!
To @at
What do you know? Before covid they closed like 13 operation centers and severenced those employees out. They were going to close the remaining like 14 but covid hit. Thus the reason they just closed those buildings and we all have been working from home since. I wondered if they would continue that and severence out the remaining offices/states one at a time or how will they do it? By department perhaps? I think it would be the right thing to do since they offered severence to the first 13 or so instead of the cruel mistreatment of employees going on now. If you know what area will be surprised, etc. Tell it please. 34 years in and too young to retire but praying for an exit offer.
@aj one of the best posts I’ve read on this site
So right before Covid State Farm was going to do another round of severance packages for many tenured TMs, SMs and CMs. Covid interrupted their plans as they basically did 50% when we went from Legacy to Future State model. They were going to do the other 50% right around Covid. It got delayed but they are back on that track again to finish severing any ties with Legacy SF employees. Severance packages are coming and even for some people and areas that are not expecting it. Some targeted.
TSA is hiring if you can pass the dr-g test.
Its exactly why we are losing massive market share, are in a big decline overall, and losing money.
Its an insurance company that decided it could save money in the short term getting rid of costly human capital that they need to run a quality insurance company with profitable underwriting ratios.
Claims are being over paid because the people in claims dont know any better and its just easier to pay out vs defend the farm. Underwriting will reinstate a cancellation to get a good customer service survey from the agency, that department has been turned into a customer service role, where underwriting isnt really happening.
All of this was done by choice.
Theyll wonder why progressive is selling 10 policies for every 1 we sell. Well you saved a TON of money reducing workforce and turning your skilled human capital into a turn n burn operation thats bound to get terrible results long term.
This is what the board of directors wanted, and hired/rewarded tipsord for his efforts in the matter, and now farney gets to steer this ship into more icebergs on their behalf.
over reliance on BPO's and a horrifically bad AI will make matters worse.
Some time in the future someone will want to set things straight, and will realize they lack the talent and motive to do so.
I see no indication they intend to change course, in fact, the RTO directive is a sign they are moving full steam ahead on destroying this once great company.
Extremely sad to see. Glad im not a policyholder.