From the genius who brought you Drive to 25, comes the thrilling sequel you didn’t ask for "Opex to 27!"
This bold new initiative is here to revolutionize the way Cigna operates by… well… making life absolutely miserable for its employees and its members, all in the name of “efficiency” (and by efficiency, we mean profits).
Here’s how it works:
Cut costs – but not the executive bonuses, obviously. Those are untouchable.
Offshore your job to India faster than you can say “please don’t.”
Reduce operating expenses by increasing operating stress — for everyone except the C-suite.
Enhance the customer experience by removing anything that actually makes it enjoyable.
It’s like Drive to 25, but with fewer employees, less morale, and more creative ways to pass the savings directly to… shareholders.
So buckle up, folks "Opex to 27" is coming, and it’s bringing layoffs, burnout, and “do more with less” to a cubicle near you.