It's already feeding on its own exhaust, and it's way too expensive. Hallucinations are the feature, not a bug. It's an excuse - to offshore, to cut headcount permanently (and dump the extra work on whoever's left), and to save face for leaders who are too embarrassed to admit they bought into the most obvious hype in history.
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Until the next consent order which will likely be caused by AI errors. Then mass hiring will start again. Rinse, repeat. Been going on over a decade.
@ag And that is exactly why they have 13 levels of executive rankings. Every state side manager has an Indian mirror.
Offshore may have left lower unit costs, but any such savings were lost in the inevitable growth of overhead.
Citi already offshores to the tune of 70,000 - one of the biggest offshorers - up there with the big tech companies in regards to number and scope.
Only a matter of time before they realize AI spending is higher than the cost of employee salaries. Can’t wait for this bubble to burst.