Other than United healthcare and Optum, does Optum Insight really have any customers? This is not a criticism of the worker bees in OptumInsight, but rather a true curiosity about whether that business is viable or if it's all smoke and mirrors. And if it's smoke and mirrors, when will they be "found out"? I worked fairly closely with that business and honestly, I never knew what they actually sold -- because they could never quite articulate it.
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Retail Pharmacy Management & Data Analytics using the Health Information Exchange where pharmacy transactions flow back & forth between their Pharmacy clients & all possible payers. Pharmaceutical Savings Program Management as well. Various other types of Data Analytics as well based mostly on Optum Rx & UHC data.
Business line not at breakeven
@af most? I don't think so -- especially not for clinical decision support (cds). OI/optum has talked about CDS for years yet, alas, it doesn't exist beyond "is this the flu or a cold. "
In the realm of Optum, the revenue of OI is but a mere whisper, a flickering flame in the vast expanse of the company. Our endeavors, it seems, are ensnared in the confines of our roles as payer, pharmacy benefit manager, and provider—yet even in the latter, we falter, for it is a game of numbers, a dance of accounting that we do not master.
The organization of OI has become a tangled web, a chaotic tapestry woven from the remnants of countless acquisitions, each thread poorly stitched to the next. The offerings we present are but shadows, low in margin and lacking in brilliance. Our leadership, drawn from distant realms, often lacks the wisdom of the healthcare domain, bringing with them the burdens of payer experience, yet failing to grasp the essence of providers.
Meanwhile, our rivals, swift and unencumbered by the weight of our own sluggishness and internal strife, feast upon the bounty that should have been ours. They craft superior products, their innovations soaring like eagles above the valleys of mediocrity.
The electronic health records, those pivotal nodes of power, shall serve as the foundation for offerings that promise to eclipse our own, both in quality and in cost. To compound our woes, the payers themselves are forging their own versions of what we call Optum Real, and lo, UnitedHealthcare shall unveil their own creation, free of charge, before our own is even born.
Does OI trade in wares? Aye, but only for a fleeting moment. The very essence of Optum is being drawn back into the embrace of UHC, and soon, we shall be left to sift through the remnants, preparing to part with the scraps of what once was.
@at UHC provides about 60-65% of OI revenue.
I'm just guessing but I bet UHC makes up 95% of OI's revenue. Can anyone share some insight?
Most healthcare systems use OI software especially for claims and clinical decision support.
@aa why is that an odd question, especially considering this board has become way more than layoffs. I don't think it's an odd question because if there are no customers or products it's only a matter of time before that's not a business.
Yes RCM which is what I work in and our customers range from anesthesia docs to radiologists that we bill for all over the country.
Odd question for a layoff board
RCM & InterQual that I know of