Are the people that are being laid off from claims, call center, or both?
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Everywhere.
@a6 Network too
IT, Sales and contract, operations, marketing, communications.
Not to sound like a je-k, but if you think HCSC consists only of claims and call center, you’re probably not the type of person this layoff will impact.
HCSC is more than claims and call centers. there have been individuals laid off from various areas within HCSC, including Customer Service