So here in the NE Management came up with the idea to canvas areas around COR as the penetration rate was not up to par. So with that D2D indirect went door to door ( even in areas where no solicitation was allowed ) and sold our products with false pricing, false promotions and outright lying. With that, our reputation both locally and nationwide got destroyed. Neighbors talk. Lets face it, I bet you talk to yours. So now our little store has very little traffic, only those who got ripped off from D2D. But we still have the same numbers to hit. Not that we can offer the same promo's that D2D offers, or online, or over the phone - but yet we must still compete with our own. And yet all these sales channels say the same thing to every customer ......just go in to your local store - they will set up everything for you ; just go to your local store - they will exchange the phone for anything you want ; go to your local store and pick up your gift card there ; go to your local store, they will waive all your activation fee's. So are we suppose to do sales or cust service as we are confused - cause all that's left is crumbs.
6 replies (most recent on top)
Resign like I did, no lie my blood pressure went down. I'm literally on half my pill now for blood pressure. Stress is BAD.
I went into 2 different stores to talk to the manager about shadiness done to my parents. They didn’t even flinch. Just a normal day in the office. And no apology. That’s what I was really hoping, that someone would admit it was egregious. Nope. Went to Walmart and bought Verizon prepaid.
I was COR for many years. The dishonesty, fraud and pure sleaziness was too much. I'm done and loving life. I would never ever ever ever let any salesperson touch my account ever!! They will "save you money" by changing your plan and adding a line and a watch or whatever. No matter who you talk too they are determined to add lines to your account at any cost.
@a4 “shady group from Texas”
Now that statement speaks volumes and it applies at so many levels (from CEO/BOD down to GMD). The shadiness runs rampant, there is no sunlight…
Same with BJ'S, Costco, Target and Walmart sales reps.
Yelp! We deal with a shady group from Texas that came in Louisiana! Doing the same stuff! When you look there names up n web phone, then you know! You can’t get any of these people to return phone calls. Customers found the VPGM on web