Can someone give me some idea or insight to how few years ago my service was pretty good in most areas .Now my service it terrible and spotty all over the place .Some areas I used to have no issue now have no or slow service.I mean it’s all over the place all over the country.Is this have anything to do with which unlimited plan I have or is it just our network has taken a total dump.This is no joke a serious question please
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@OP It’s the same self-inflicted problem that Boeing has. Management didn’t want “arrogant” engineers who insist on doing things the right way based on their experience. They wanted lemmings that go along to get along and neither know nor care about the right way of doing things.
@OP Hiring and promotions in wireless GN&T favor younger people and people with limited technical know-how. Engineers who worked on the 3G technologies that made Verizon’s reputation and later on mastered 4G and 5G are looked down upon as relics of a bygone era and are often pushed out through RIFs or VSPs. Wireless is now run by people with impressive sounding titles that they don’t really deserve.
Many Associate Directors/ Sr Managers of RF design have never designed a single cell site in their life but they think they know everything they need to know. Similarly for capacity planning, etc…
It’s the Dunning-Kruger effect on a wide scale.
https://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
Switch to TMO. Go to Costco, if you are a member. And switch it there. You get some nice Costco bucks. Cheaper, better service and Costco bucks. No brainer.
It is true - I am getting more dropped calls
5GNR on the 850 band. We used to call it…5G Not Really
Verizon Wireless sux.
Go to TMO. It is better all around. However, avoid ATT which is worst than VZW.
Older equipment had better coverage but lower bandwidth. The marketing people like speed but the reality is nobody really cares about speed at this point and coverage was always more important.
What did you think was going to happen when you let your experienced engineers go?
@OP 13,000 less employees and outsourced network to focus on expenses versus Customer experience. Currently run by non core network extwrnal executives. TMobile better option
@OP How long have you been a T Mobile employee?