I've been getting rejected for months and this was the second company willing to interview me and the only one to result in an offer. I've only done low call volume outbound calls in Medicaid and this Customer Service Rep role says it's 60-80 inbound a day. I'm wasting $150 a month in parking at my current dead end job and this role being 100% remote is the only reason why I'm considering the $8k paycut (already tried negotiating). Do you guys think working at Optum until I get an offer elsewhere is worth it? The constant rejections are getting to me mentally, trying not to let this one offer cloud my judgement.
6 replies (most recent on top)
The contact center here su-ks. Non stop issues, no US technical support, offshore tech's are useless waste of time, contact center infrastructure team is bloated n nobody knows who does what when things break
Run in the other direction
So your gonna take an 8000 dollar paycut to come over and get treated like sh-t.
united never negotiates its take it or leave it. and this would be another dead end job
No. You could easily get laid off and it’s he-l of a “culture” here. You can find much better elsewhere.
@OP If you really can't stand your current job, take the offer, especially if you are in NV (there are decent managers in that department). Keep looking for other jobs while working in the CSR role.