I’ve been here for a bit now and it’s almost funny to go back and look at the original job posting when I first applied for this job. It’s criminal how badly they misrepresented the role here. You do the elaborate, unnecessarily long training, and then bo-m, you’re in an absolute grind of helping old people with tech problems and being a punching bag for frustrations for most of the day. You quickly realize that this is nothing like you thought it was, and even different than what was presented early on in training. Very different from the image that was presented in the interviews and offer letter. Just fun to reflect on this sometimes.
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Ed left and the replacement ran this company into the ground with failure after failure. Off it went for the surplus fund we’d be a memory like Sears. He was able to get rich though which is what he was after.
Ed Rust was a one of a kind guy. Sure miss his leadership! I had almost 30 good years with him. Four more years to go and planning to do all I can to make it to 62. 37 years down and 4 more to go. Recently reassigned, so I imagine O am heading towards my final stop in my current position. A buyout offer would be a bonus as I get closer, hopefully remote claims folks will get one.
@OP - Much different than it was. Ed left and that was it.
Burger King is the home of the Whopper! State Farm is the home of the Whopper Lie! Enjoy....
Maybe lied by omission. I noticed early on that the role wasn't described well at all and was quite more complex than I expected (I'm in Tier 2/3 auto injury UM/UIM). I should've bailed, but being stubborn, I stayed. But I completely agree with you and if I knew then what I know now, I would've turned down the offer.
State Farm lie? That's funny! You're dealing with the best of the best truth concealer.