Total head count by Q1 2026 will be over 35K employees accross whole company. That’s been confirmed by higher ups in my department.
They are mostly going after call centers and stores. AI implementation.
- Band 3 employee
17 replies (most recent on top)
@bz stfu
I expect the direction of the company to follow international telcos. That is to do the following:
- Reduce all efforts to critical core services
- Remove all R&D efforts
- Anything pipelined and not actively generating revenue to be cancelled
- Remove all stores not considered "Landmark" in major cities and move to primary online services
- Remove Customer Services blockers and move to AI driven first contact services
- All contractors not on critical support roles to be removed
- All side hustles not critical to the "core Verizon mobile/broadband" offering to be sold off or shutdown
This I expect to be a big bang with realignment to keep the lights on. Once the dust has settled a reassessment to be carried out and a further realignment in 6-12 months to reduce to "absolute" core.
I further expect that this may be in preparation for a sale to a 3rd party, and the alignment of Dan (ex Paypal) and his known associates would suggest a direction towards Musk in the next 6 months or sooner.
Hold on tight, it will be a rough ride for many and what remains may be stronger and more competitive than any minor tweaks could have ever made the company.
@a9 thru still have work from home agents that n the US. Those are the ones that will go bye bye.
If I’ve learned anything from the previous layoffs, retail stores are the last places to be cut. Customers are too reliant on real people to answer their d-mb questions.
@a9 Tech here. I can name at least four NOCs in four different locations that perform very similar functions.
It's DEJA VU all over again!
@a9 yes they do. I work at one in Tampa Florida.
This claim is pure is sandal slop.
Verizon (wireless) had 27 US based call centers and 6 US based outsource centers in '05. Current year VZ the only US based centers are in support of enterprise contracts with legal requirements for US Citizens to handle - think defense, government, C-suite accounts.
The only remaining US centers are bitter clingers with some sort of union ties
What the he-l are you talking about? Verizon has no internal call centers!
Frontier total headcount is 13k with 2.2m subs, Verizon 3.0 will be better.
@a6 yes because contractors are separate from 15k
Pretty sure OP meant to say that the total layoff will be 35k. It was worded poorly
Wsj reports 15k cut. No union jobs affected. Vz has 100k employees
Troll post. The union itself is 30k and then we will have frontier headcount coming in next year too.
@a2 make that 80K
@OP 65k cuts?
@OP what are you talking about?