Thread regarding Optum layoffs

ECS offshoring

Major announcement in ECS. UHG has determined it is cost effective to offshore pre authorization services for LTAC, IRF and SNF to the Philippines. 30-40% is caseload gone. Member PHI to be handled by 3rd world


by
| 25 views | | 16 replies (last 21 days ago) | Reply
Post ID: @OP+1kr2vapr3

16 replies (most recent on top)

@vr I agree. I know my family/friends are on what dr-g .for what condition. so.what. I cant do anything with that info to gain $.

by
| | Reply
Post ID: @28v+1kr2vapr3

@28s what I meant was layoff being done in phases to get around warn. Just look at the total employee counts, it keeps falling despite massive hiring in India. Thar means Americans/onshore are being laid off regularly. Not only that, US attrition is covered by offshore hiring or not at all. This is spiralling out of control and needs Congress intervention.

by
| | Reply
Post ID: @28t+1kr2vapr3

@28m what do you mean?

by
| | Reply
Post ID: @28s+1kr2vapr3

It already started today. To bf continued next week, month and next 3 quarters

by
| | Reply
Post ID: @28m+1kr2vapr3

@12h Begins on 5/28 from what has been rumored. Cannot verify. No idea who will go first. Low performers? High performers? Loyalists with higher salaries?

by
| | Reply
Post ID: @18c+1kr2vapr3

@17d I believe SICCS are still under Home and community but A&D is also ECS. Hearing it begins May 28

by
| | Reply
Post ID: @18b+1kr2vapr3

Might mean RIFs for preservice for sure in that case. Wondering what that means for SICCs and appeals or if just impacting preservice.

by
| | Reply
Post ID: @17d+1kr2vapr3

Home and community? I hear they'll be moving to ECS.

by
| | Reply
Post ID: @12x+1kr2vapr3

When are the RIFs for preservice anticipated to take place?

by
| | Reply
Post ID: @12h+1kr2vapr3

@e3 why are people down voting this? I agree, people in PH and India have no use for your stupid PHI. Like 32 mentioned how is someone in PH finding out you are constipated actually going to compromise.. they don't give a sh-t about tracking your health data to do what with it.. ge-z people are d-mb just to believe these things are important to worry about. I know my neighbor nextdoor is on ozempic why do I care.

by
| | Reply
Post ID: @vr+1kr2vapr3

Any news on SICCs or appeals?

by
| | Reply
Post ID: @sz+1kr2vapr3

Ok and why exactly the folks in PH care about PHIs? They could care less knowing you have diabetes,, constipation or on ozempic. PHI is the most overrated sh-t. Now PII yes I do care about.

by
| | Reply
Post ID: @e3+1kr2vapr3

@bh How awful! I didn’t know this

by
| | Reply
Post ID: @de+1kr2vapr3

Any offshore with a pulse has been able to view PHI/PII for years. Just request cdb or cirrus access, or get credentials from another team

by
| | Reply
Post ID: @bh+1kr2vapr3

Write your senators.

by
| | Reply
Post ID: @bg+1kr2vapr3

What about behavior health services team? All of excess staff and clueless leadership delegating that they don’t really need still staying around?

by
| | Reply
Post ID: @b9+1kr2vapr3

Post a reply

: