I thought the Innovation without disruption strategy made a lot of sense and was confident it going to work, especially with the hybrid connect strategy (allowing legacy systems to connect into new cloud services/analytics seamlessly). When PD came on as CEO, that seemed to quickly change, and any legacy seemed to become a bad word to be thrown away like garbage. I investigated what PD did at previous CEO role at Aspect, and it seemed to be a complete distain for anything legacy there as well. Only now, I see that company (Alvaria) seems to recognize the mistake and trying to restore Aspect legacy as a business after it was decimated by PD. AM seemed like a pretty smart guy and the team under him as well. They all came up with this Innovation without disruption strategy (after actually talking to customers) and I thought it was going to work. I am disappointed that the company is being flushed down the toilet now by PD.
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@j3 I don't understand why this post is being downvoted.
AM was another big foot-in-mouth gaffe by a company with a history of big foot-in-mouth gaffes.
@2b2 Yes, the strategy changed to one that is increasing the exodus. At least the previous strategy allowed customers to keep what they had with the possible chance they may eventually convert to something like Infinity over time once it is fully baked and actually a reasonable replacement option (which it is currently not even close at this point).
@26a the question is has the strategy changed…they need disruption. They need to disrupt the exodus of large customers. G1500….G1400….G1300….G1200…..
As a strategy it made sense. But it was just talk, where was the implementation?
The mistake at Aspect was renaming it Alvaria. That’s like taking Pepsi and renaming CoolPop. They lost the brand drive which is really what they discovered. If only Cr--ker Barrel did their logo change before Aspect did they would have seen the errors of their ways.
Any post that praises AM is a joke. The man was, from the start, disingenuous at best. He hardly ever, if at all, provided any real detail on what his actual plans were. His destination place to work idea was a smoke screen to try to mask the absolute sh-t show that was really taking place. The worst thing of all of it was the employees applauding him despite seeing their friends unceremoniously dumped and sales tanking due to an outdated and subpar product.
@OP This post smells like it was written by AM himself.