Believe me, I am as disgusted with how this all occurred as much as anyone else and as someone who works in HR, I have unrelenting complaints about our practices, BUT.....those who don't understand the innerworkings of HR continue to think this is an "HR failure". We have a ridiculous amount of failures, but this is not one of them. What occurred is squarely in the realm of Corporate Properties/Security. HR has nothing to do with this one. They don't manage the properties or the practices within them such as cleaning staff, security, etc. And as for communications regarding this internally or externally? Again, not HR. That's Corporate Communications.