Thread regarding SAP layoffs

Are there any observations or updates from the teams or managers? Concur management has become quite smooth after Fusion, and things have settled down. I hear we’re making a good impression in the market by doors shown as new competitors enter and create some healthy competition. Thanks to our management for their efforts, even if the planning didn’t go perfectly. Keep up the great work!

@2bb I was just considering applying for a SAP concur solution advisor position that was posted a week ago or so. I am either lucky to not have or this is a total rumor that that org is being impacted. Why would they be hiring? Oh wait I forgot this is SAP we are talking about here.

@2c9 The board has stopped caring about the survey a long time ago.

Why is Concur hit so hard? Were the scores for the trust in the board in the Pulse Check not satisfactory?

@2b2 Solution Advisory too big hit last time too.

@2a7 solution advisor and some big heads

@28j SA -Service Assistant or Solution Advisory?

@28j I have not heard anything concrete. If anything happens I assume it will be Wednesday next week as the ask us anything popped up for Thursday.

Anything you guys have heard? I am hearing that marketing, SA, and services will be trimmed.

@1v6 Three CMO’s - probably 2.75 too many.

@1v6 any idea of likely headcount reduction?

More changes coming in marketing. DH and team getting restructured. Conflicts with AA and ET post Fusion. You can’t have three CMO’s taking credit for the same work.

@1mx @1mx People are speaking to both. I think the main theme is how badly will Concur be hit if SAP decides on mass layoffs. There are musings on what teams are likely to be hit.

Comments can be a little tangential at times. There are other comments that are “unhelpful, distracting and /or offensive”, that I wish the moderator would remove quickly, but there’s a lot of great info and opinion here.

It’s confusing… is this thread referring to new layoffs in US? There was already a US layoff round in March??

@1j6 yes I am aware but based on this thread it somehow seemed there are more happening in addition to March restructuring

@1gy it already happened a month ago and the people are already leaving

How bad is it for Concur US ?Are managers already aware of this ?

@1fc
Any insight on impacted orgs ?

Next week will be BRU-tal. Good luck to everyone.

@19g it also needs human business travelers and in the U.S. an air travel industry that can find its @$$ with either hand.

“Profit without growth is a slow bleed, not a strategy.”

It’s fair to say Concur is still profitable but let’s not confuse profitability with sustainability. There’s no meaningful growth, and the business appears to be operating in a constant state of cost-cutting rather than value creation. This line of business has already been aggressively trimmed, so the question becomes: how much more can realistically be cut before it starts eroding core capabilities?

The deeper issue is leadership. What we’re seeing feels like performative management—plenty of messaging, little substance. When decisions are centralized and disconnected from operational realities, teams are left without real control or agency. That lack of ownership doesn’t just impact morale it directly affects execution, innovation, and ultimately, long-term viability.

If Concur wants to remain relevant, it needs more than incremental efficiencies. It needs decisive leadership, genuine accountability, and a clear path to growth not just another round of “lip service.”

@19c Thanks . I knew about those ones. I wasn’t sure if there were additional layoffs recently. No announcements makes it difficult to track…maybe that is 60the point?

@198 I believe it was just the two director/VP level in sales last week - the other layoffs (SA and R/D) were within the last six months. SA group had a massive layoff within Concur and it's already causing GTM-type issues. Some of the people let go made zero sense from a performance/value perspective.

@196 I saw the “announcement” about two sales directors last week, were the cuts in sales deeper than that? R&D cut was mentioned earlier in this thread. Solution Advisory cuts last week too?

I agree on all of your points. Concur is seriously drifting - and how it will pan out depends on some increasingly erratically reactive people in Germany.

Concur is still an industry-leading product with pure cloud DNA and a moneymaker for SAP. Yes, Concur has been hit with layoffs in the last 6 months, including as recently as last week (Sales, Solutions Advisory and R&D all hit). One issue is that integration into SAP and layoffs in product have led to stalling innovation, which means customers are starting to look more and more at competitors. Sales has a hard time getting a contract out the door because they are stalled by a deals desk that doesn't necessarily understand the business, and the contracts team has also been hit by layoffs/VERP, etc. So lack of innovation and operationally becoming very "thin" has led to issues. One wonders if Concur could even handle more layoffs or there wouldn't be anyone left to handle clients, get contracts out the door, etc.

Which verticals in Concur are they considering targeting in this round? Also, have they thought about the possibility of spinning off the business, given that SAP might not be seeing substantial value or gaining significant traction?

The partner org will be hit hard and just roll up to SAP.

@sd Oracle today, SAP on (Good) Friday…
https://www.wsj.com/tech/oracle-lays-off-workers-amid-heavy-ai-investment-fff8cd82?st=ehrkF4&reflink=article_copyURL_share

@vf Yeah, there are numerous quite senior people who are just going to disappear next week and unless they directly told you the first you will know is the bounced emails

@v7 they aren’t announcing them either, so if you aren’t laid off or somewgat adhacent to it, then it can fly under the radar. It just su-ks!

@v4 More or less any team that was split between the usa and a cheap location had the usa part cut to be rehired in the cheap location to keep teams local

@tf didn’t know that.

@s5 RnD had 90 cut in the usa

@s5 Not yet, but give SAP two weeks and there will be!

Were there more layoffs at Concur this year? What groups?

@e1 Even our order forms still say Concur, we don't sell our services on SAP papers. I hope it will stay like this.

@dn Paychecks still say “Concur Technologies, Inc.”. Not SAP. Agree on all of your points.

@ag Absolutely! SAP should probably divest Concur, because of all the reasons that you state. Instead, they’ll further manage its decline into just another LoB.

It’ll be another stop on the career journey of unimaginative SAP staffers, (Here’s looking at you, PG). SAP’s continued lack of targeted investment in the company will hasten the erosion of market share.

The leadership of Concur is mostly home grown - good people, but they are shockingly unempowered, comparatively inexperienced, and the collective gravitas of just a few years has gone.

I also heartily agree about the loss of institutional knowledge, due to layoffs. Product has been hit badly, and some of the choices being made, do have the appearance of just throwing things out there and are confusing the client - base.

The biggest tell about the differences in culture is that everyone at Concur, still refers to Concur and SAP as separate orgs., that’s not because of a need to fully absorb Concur into SAP, it’s a statement on the DNA being, (in many ways), incompatible.

Company doesn't fit because we are fundamentally different - the product, the culture, the approach to the customers is an absolute opposite of SAP. We were cloud way before S4.
Luckily, we are a cash cow, so SAP doesn't push that much, although due to the layoffs, our product is much worse. Experienced guys from product ownership/management were fired. And now, we are pushed towards Joule which is absolutely not adapted to Concur. Our resources waste their time on something badly designed, complicated to implement and moreover, we do not control it.

It would be time to divest Concur but again, we are a cash cow.