I have had credit for my ideas stolen so many times that I have stopped sharing them. Started on day one. My manager stole an idea I had during my first week. He rode that one idea for almost ten years until he retired. I’ve had supervisors steal my ideas and then work on them with others keeping me excluded. Now I don’t share my ideas. I have a bunch of ideas that would save the company and lot of money but f&$k em!
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How to Address Verizon's Anti-Customer Mindset (For VZ Leadership Iideation)
Verizon still has an a deeply rooted anti-customer mindset that needs to be rooted out. The company’s employees are very internally focused (painfully evident on posts to this site & elsewhere online).
That ingrained problem (both conscious) can't be corrected by simply throwing money at the problem (e.g., Network improvements, addressing IVR routing, etc.).
What Verizon should do is require every Manager and Occupational to have a full rotational assignment (i.e., 1 1/2 - 2 years) in Sales or Customer Service!
P.s., If Verizon Leadership is monitoring online feedback this suggestion needs to be immediately taken back to Dan Schulman & The Board. In fact, I think I'll send this directly to Dan's Office.
Ideas box
It's the height of ignorance not to acknowledge an employees idea.basic manners cost nothing.all that money spent on your education but no upbringing.just one of many examples why morale is so low.