Barclays attempted to install it, but they had a change of heart: https://www.cnbc.com/2020/02/20/barclays-backtracks-on-staff-surveillance-system-after-criticism.html
Self-awareness not mandatory at OFD
COVID issue has exposed OFD leadership and all of the little corporate puppets that mindlessly fall in line. The presenters want to be heard keep on jabberIng through the meetings assuming that we actually listen to the BULL**** updates. Please... — read more
Any news on Alpharetta consolidating
To another office location or you think they will keep it til lease run out
Give it a chance
Not sure everyone is giving frank and first data much of a chance. Try your best and reflect at year end, you may be pleasantly surprised
Strength of Culture
As an OFS person I have to admit OFD has a much stronger ERG program and desire to create a diverse and inclusive culture. I attended a session yesterday to discuss the present racial tension and that call never would of happened at OFS, I should... — read more
Amazing to me
It is truly amazing to me how amidst an age where people are dying from a pandemic, rioting and looting is spread throughout the country, serious problems abound with millions out of work and hundreds of thousands more dying and a person on this... — read more
Sapience
Can someone tell me how to see if it's on a machine? What's the fu software name, does it show in task manager, etc. Are we being given access to our data? Has anyone had their Sapience data held over their head in a review-type... — read more
Less than a Month
Early Warning for the OFS folks, be prepared for fast and furious change. Frank is going to come in like a hurricane when JY leaves and he is finally fully in control.
Management, Morale, Loyalty & Quality
Goes without saying that there has been a cultural shift over the last year at the firm. Management has cultivated an environment which has largely been fear based. While this may drive up KPIs or other management metrics and 'increase productivity'... — read more
Move away
I departed FS about six months ago and have slowly dropped reading this board as it is unhealthy to remain here. We KNOW the situation and nothing new is posted much these days, not layoff numbers to be sure. Move ON to a new life and job. Let FB... — read more
I'd rather not.
You know it is bad when you'd rather be laid off (amid a pandemic), than to continue working here.
The Infinite Game and the New Fiserv
Fiserv leaders, read this book by Simon Sinek. Frank certainly should as he lives the dark path. In the intro - describes exactly what’s going on right now. “The results of this default mindset are all too familiar: annual rounds of mass... — read more
Who else is dreading having to return to the office?
I have an extra two hours each day since I don't have to commute one hour each way to the office - and it makes so much difference! My day has improved significantly, despite everything that's been going on around us. And I don't think I've ever been... — read more
Trading
Watch the leadership stock trading closely. It tells the direction this company is heading. Going to be bumpy
Does anyone here?
Does anyone here think it's mere coincidence that Frank and crew all worked for JP Morgan during the housing bust? Do your homework.
Atlanta’s First Data, former exec to pay $40 million for scam charges
You can not make this stuff up folks. https://www.ajc.com/business/atlanta-first-data-former-exec-pay-million-for-scam-charges/iE4M15JzaLA6rybZrodxjP/
Employee fired on spot for having anxiety issues during video call with manager
I'm aware of an employee who was on a daily video call with his manager at 4PM, where the employee was having some anxiety and froze up to a degree during the call. The employee had just recently been promoted and was well-respected at Fiserv. The... — read more
ISO Card Laundering under Frank
https://seekingalpha.com/news/3576039-fiservs-first-data-settles-charges-of-iso-credit-card-laundering Should that $40 million come out of Frank’s pockets? Or will it lead to more layoffs to pay for it?
Frank is miffed that we're all WFH
You can read between the lines when leaders address you; he's miffed, and I'm not sure he believes himself when he says "no rush" to get back. I am not sure why he dislikes WFH so much; I feel like we've been pulling our weight and working hard... — read more
Censorship
Not just individual comments, but noticed that entire posts have been removed from this board. How fragile is Tony Soprano?
Sabotage
Fiserv corporate has literally sabotaged this board by removing posts and posting on each thread. What a bizarre insecure organization does this. Along with giving employees a goal of filling out the engagement survey in their favor its no wonder... — read more
Mental health
How does one navigate the effect these 'efficiencies' to departments takes on mental wellbeing? It's becoming more and more difficult to find any motivation to care about Fiserv, about anything. I'm OFD and accepted I'm a number on a spreadsheet... — read more
You Are Not Alone
May is mental health awareness month. Each year millions of Americans face the reality of living with a mental illness. Now more than ever before, it is important for the mental health community to come together and show the world that no one should... — read more
He Saved First Data. Now Fiserv’s
New CEO Sees a Changed Payments Landscape: https://www.barrons.com/articles/fiserv-ceo-digital-payments-fintech-frank-bisignano-financial-services-technology-covid-19-51589489904
Endless Cycles
The endless cycle of hiring spree followed by layoff lottery (wherein it isn't really a process of ditching deadwood, but mostly about settling scores, protecting the good ol' boys, and ditching the newbies who haven't quite learned how to play... — read more
Frank was asked directly about layoffs. This was his response:
How many layoffs have there been? We've been working very hard on how we've taken expense out and not affecting people in a manner. We've had the benefit of having a lot of outside contractors and having a lot of outside spending. And that's... — read more
Zero Job openings in Brookfield but...
26 in Omaha. Writing on the wall.
FTS travel
As OFD I know travel is audited extensively. Who and why and if it makes sense. It’s clear OFS FTS travel has raised a lot of flags for “anomalies”. If and when travel does occur expect it to be the OFD way, not the OFS version
WhatThe Wiki
Have you seen the Wiki page for Fiserv? Maybe it’s a blend error between FD and Fiservs pages but Yabuki’s name isn’t in the key people section. And it lists the owner as KKR. WTF?!?! https://en.wikipedia.org/wiki/Fiserv
Fiserv burned too many bridges
Fiserv has been slowly blackballing itself for years. Nowadays, only the H1-B, desperate, or the naive will bother working for them in the smaller tech markets, because they simply burned too many bridges and word has gotten out. When I worked... — read more
How screwed are we?
Frank Bisignano seems like the worst possible replacement for Yabuki from what I can see, at least in regards to employees. I'm sure shareholders are going to love him when he starts cutting costs. Was there really no other, better alternative that... — read more
ATL
It’s true a lot of lay off at Fiserv here in ATL. I know of 5 people. They been with the company for 20 plus years got let go last week. Sad thing.
Insulting
While employees take home less money due to rising benefit premiums and pathetic raises less than 2% our leaders compensation keeps increasing. It’s truly obscene. Capitalism is fine corporate greed is not. ... — read more
Bad company
I used to work for Electronic Data System. Fiserv came in and took over with a promise of no lay-offs. Then laid off 98 people saying that they were restructuring the company. Long behold- 90% were black. Very prejudice company . Then like 2 years... — read more
Layoffs delayed in Dublin
12 Dublin employees were asked to stay a few more weeks due to COVID -19. See http://jfs.ohio.gov/warn/pdf/Fiserv.stm
Let's work together to create an even better Fiserv! (Everything else is counterproductive for your family)
Stunning lack of facts on this site. In any acquisition shareholders demand synergies. Fiserv synergies announced on day one included $900M in cost which at the time amounted to less than 10% of overall cost. If half of those savings come from... — read more
Think Before You Speak
There is obviously a lot of folks posting that don’t care for JY or FB...I don’t have any input on that topic. But what I would like to say is that I have been with Fiserv for a long time. And there are so many good people working with... — read more
Suggestion: Don’t Feed The Trolls
There is bound to be an uptick in FB sympathizers showing up to goad you into an argument. This is their time in the company now and they are the type of low-moral humans who LOVE to pick a fight. A majority of us on here are using this site for... — read more
Yabuki stepping down as CEO of Fiserv
https://www.bizjournals.com/milwaukee/news/2020/05/07/yabuki-stepping-down-as-ceo-of-fiserv-former-first.html
“The synergy work is not complete...”
They target is now $1.2B. They are going to cut, cut, cut. And by so doing, lose any hint of the vison/people they need to become the best fintech on the planet. You can’t spreadsheet filter your way to client success and wellness. You have to think... — read more