Thread regarding Follett layoffs

http://inthecapital.streetwise.co/2014/08/23/gw-was-urging-professors-to-stop-telling-students-about-online-textbook-deals/

Lock-in, no more.

In a letter dated July 17 to all faculty, GW urged professors to stop directing students to cheaper online resources for ordering required textbooks, instead saying that they should only refer students to the campus bookstore. The university reminded faculty members of its "contractual obligation" with Follett, the company in charge of the campus bookstore.

According to letter, Follett has the "exclusive right" to provide textbooks and other class essentials for all courses taught by the university and "alternative vendors may not be endorsed, licensed or otherwise approved or supported by the university or its faculty."

After several professors complained to top administrators for restricting faculty members' ability to advocate for their students and limiting their freedom of speech, GW sent another letter on August 11 clarifying its commitment to an affordable education.

As for why this whole controversy came about, Donald Parsons, an economics professor at GW, explained that universities are often incentivized to promote campus bookstores because they receive a commission from the sales. GW probably realized that the bookstore wasn't attracting as many customers as in the past, which would in turn result in less funds for the university.

“There’s no question that if the money were rolling in and Follett was bathed in money and the University was getting its percent, who would complain?" Parsons said. "I think surely the whole nut of this is that they looked around and found nobody is buying books at the bookstore anymore."

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| 713 views | | 25 replies (last September 2, 2014) | Reply
Post ID: @OP+xf2zGet

25 replies (most recent on top)

Textbook debacle strains GW's relationship with students

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Post ID: @9Tlm+xf2zGet

The meaning is fairly clear; management knows that if you're still here you're likely not a great candidate for jobs outside Follett (or you lack the initiative or common sense to get a promising job). As such, you're suspect. You will be hounded and written up at every opportunity. They will fire you. You will receive no severance. stay at your own peril.

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Post ID: @3DLz+xf2zGet

What the heck does this statement mean? The people who are marketable already left and people know that, the rest are not and just worried about being the next empty desk. There are great employees still at Follett waiting for a leadership change.

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Post ID: @3Ppb+xf2zGet
  1. That's not a fact. Good riddance is correct. The fact is follett sucks and I couldn't care less about this company. F U and I'll help the ship sink faster. I'll work the hours because I don't have a choice until I find something else. Old crapper equipment for so long it's a damn joke. Sit in your high tower and pretend. Everyone I know in this company hates it. Whoever you are YOU ARE DELUSIONAL! AND STUPID!
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Post ID: @3SA8+xf2zGet

You do it because you are worried about losing your job before you can find something else. Not to support a leadership that shows nothing but contempt for us.

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Post ID: @3k6d+xf2zGet

As stated earlier they new leadership is looking for any reason to write people up. The people who are marketable already left and people know that, the rest are not and just worried about being the next empty desk. This new leadership gave theier friends "high" salaried jobs but it took getting rid of a lot of normal salaries to do that. Also everyone has heard the cut and dice opinion this leadership (ML, A, SS, DG etc) had on EVERYONE at Follett. Do you really think any one has any loyalty to these over blown car salesman mentally ego manics?

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Post ID: @3Pm4+xf2zGet

If employees didn't care, would they be working so many extra hours just to help senior leadership hit their numbers? Look at the facts man!

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Post ID: @39WW+xf2zGet

You have to be drunk, stoned, delusional or straight up evil.

For several years now Follett has communicated its contempt for Follett employees with remarkable clarity. Follett has dedicated future mutineers earning a paycheck by working with too few resources, too few professional colleagues, too much stress for too little money. On top of that, Follett employees have been emphatically told their experience does not matter (November's layoff and the recent reign of terror aimed at senior employees). Follett has earned the failure it is collapsing into. Good riddance.

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Post ID: @2rwe+xf2zGet

"The number one factor is the quality of Follett employees who are dedicated to the customer." That's your plan, that is the best thing the company has going for it. So where's the 'market'?

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Post ID: @2fAB+xf2zGet

Ha ha. Michael Porter's consulting firm went bankrupt.

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Post ID: @2QAL+xf2zGet

Newsflash the follett employees don't give a shit anymore.

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Post ID: @207I+xf2zGet

Your suggestion is to read a book as opposed to actual experience? What sells a book is not the same as what makes a successful business. If you read the threads you'll see that companies that realized they made a mistake owned up to it and corrected for their mistakes. Not easy, but essential,

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Post ID: @2iZg+xf2zGet

I suggest you read Competitive Advantage by Michael Porter. Market forces is a broad term that include strengths and weaknesses of competitors, shifts in technology. Evaluate Follett based on these principles and you will see we are in a very strong position for success. The number one factor is the quality of Follett employees who are dedicated to the customer.

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Post ID: @26Vf+xf2zGet

Bring back Traut and Christopher.

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Post ID: @26I2+xf2zGet

Can we bring back the IT leaders as well, if they're willing to?

Its obvious by now that the cio is in over his head.

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Post ID: @22tq+xf2zGet

Crate and Barrel just brought their founder back as well. There is something to be said for leadership that understands the business they are running.

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Post ID: @2Wq7+xf2zGet

Don't tell that to these companies. Bringing back leaders who know the brands, understood the brands and loved the brand better than anybody else. Apple brought back Steve Jobs. Jobs brought Apple from near bankruptcy to profitability by 1998. Dell brought back Michael Dell. Schwab brought back Charles Schwab. Starbucks brought back Howard Schultz.

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Post ID: @1jOd+xf2zGet

So in your opinion nothing other than "The market forces determine which companies succeed and which ones will fail". It has nothing to do with anything else? Why are they so many business classes then? Why have five year plans, why analyze markets, or maybe knowing your market and your customers and making it a priority to listen might help in adjusting your business plan to meeting customers expectations and needs. Just a silly thought, you're right that won't help. Might as well go to Vegas or play the ponies.

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Post ID: @1zln+xf2zGet

The market forces determine which companies succeed and which ones will fail, not the universities. Follett has a compelling value prop and when taken as a whole benefits students, universities, Follett in that order. You can look at a single factor of retail selling price.

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Post ID: @1YLz+xf2zGet

Damn 29941 sounds like you skipped English 101!

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Post ID: @1gZC+xf2zGet

Off campus booksellers is a nuanced issue. Students, who can't afford books, would benefit from a job at the bookstore. However, fewer and fewer students are hired with less generous discount benefits because store management has been caught flat footed and has no idea how to compete against online sellers. If universities budgeted $X coming from the bookstore and they're getting less, they will turn to the students to off-set the difference. The universities have done a terrible job in providing a vendor for course materials. They failed to keep up with the marketplace and the universities did nothing to push the campus store into the 21st century. Ultimately they have failed their students by continuing to contract with an incompetent vendor. The students found their own free market solution.

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Post ID: @1eYR+xf2zGet

How do you spell arrogant? FOLLETT!

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Post ID: @1dQe+xf2zGet

newsflash, we are hosed

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Post ID: @1n8l+xf2zGet

News flah. Sales arw down

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Post ID: @7eu+xf2zGet

People are voicing their opinion because it is the right thing to do. Students are attending classes without books because they can not afford them. As a teacher how can you teach when the students do not have materials. The professors see that. Lawsuits, civil actions have been going on for years, the tide is changing due to those you have fought before. The previous wins in courts and legal decisions by large corporations are turning quickly the wave is moving in the students favor and it is in the country best interest by educating our young people. Make a legitimate profit somewhere else not billions on the backs of students, they have put profits before anything and anybody except themselves. Students are are not dumb and you can't keep us in a dark closet because your lawyer talked to a their lawyer. For goodness stakes they really think the have the POWER to MAKE us buy from them. Get over yourselves, we don't and we won't! Many are still passing testing and learning without you overpriced books, by sharing, having study buddies, passing on our books for FREE to the next class instead! Your greed has been your demise.

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Post ID: @bZS+xf2zGet

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