ATMs failed in Idaho, Wyoming delayed lottery results, and 911 call centers in Washington, Arizona, Missouri and other states struggled with busy signals, dropped calls and missing location information.
For about 30 hours, from the early morning hours of Dec. 27 until late on Dec. 28, chaos reigned on CenturyLink’s system.
ATMs failed in Idaho, Wyoming delayed lottery results, and 911 call centers in Washington, Arizona, Missouri and other states struggled with busy signals, dropped calls and missing location information.
The FCC has asked the states to help it gather information regarding the extent and impact of the outages, and PUC staff is assisting with the FCC’s investigation,” said Terry Bote, a spokesman for the state’s utility regulator.
“The network should not be so fragile that when you install third-party equipment and it fails, your network fails. Your network needs to be robust. That is standard operating procedure,” he said.
Please see whole article- see link below
https://www.denverpost.com/2019/01/11/centurylink-network-outage-denver/
How will this affect Centurylink as a business model going forward. Will this affect the bottom line. Is it time to cut the fat ? How deep does Centurylink need to go?