It is imperative that this company realizes that the base pay hourly rate for booksellers HAS to go up....we cannot hire the people needed at the rates we are locked into....
5 replies (most recent on top)
I went back to a store I worked at back in July, and they had one person working the front counter. She was new. She was scrambling left and right, and took forever to wait on me. When she did, she gave me my DVD which was in the wrong holding area. There were around 10 more people waiting. They didn't have anyone scheduled to help her.
By the time I was laid off, the store was even using maintenance people to cover bookseller breaks, and to top it off, they laid off 2 of those maintenance people in May.
Yep, no denying it...this is going to be the last Christmas for barnes and nobles. Over the years they have made one bad decisions after another but this February when they let go of all their most experienced and dedicated employees was one of the worst. Putting more stress on those left to do all the work that could notpossible handled with what staff they had left. Who suffers the most.....the employees or the customers ? You bet it's your customers and instead of putting up with the insufficiency of the "no customer service ", hello Amazon . Yep still an angry laid off receiver. May your barnes and noble ship sink into Davie Jones locker.
How can a superstore destination store still exist after this holiday season?
They don't care, I swear to God we go through 10 new people a week. So much money wasted on training. I don't see how the company can go on much longer.
VERY true. Heard that seasonals take the job at the low wage and then reality hits them when they realized and experienced how much work they had to do with no real other help and moved on to another job. One guy I know went from B&N to a supermarket and made $5 more.