Thread regarding Humana Inc. layoffs

Wishing someone to choke? Calling a boss a ho? It saddens and surprises me the things that come out. Calling someone a troll because they have a different idea than you? Wondering why someone is on a public website? Assuming you were working at humana , you’d have to be at least 21, with the experience they are looking for, not 12. If you can’t say it to someone’s face, don’t say it.

@RKabllF-1pkp Were you impacted? If so I would ask you the same question, why are you visiting (or trolling, whichever you prefer) this site? If this site were JUST for people being impacted by the RIF why would there be a topic called RETEAMING? I don't agree with you so I am a troll? I am a coach so I become a management spy? You have to believe what you want to believe and if you are sure things are going to get worse I suppose you are going to leave. I don't agree that any of the things listed in the OP are going to happen. Yes people will be held accountable but you are not going to see a return to the focus on productivity. The ingrates I talk of are the HCM-RN's who have no idea how difficult it has been to do these PITA evaluations. Some of the people from my team were friends and I couldn't save them. To be told I am playing favorites is offensive.

Previous poster you can Choke with the coach as well.

I hope the person calling the coach a HO was laid off! I don't want that kind of person on my team or talking to our members. We all deserve better!!!!!!

As a coach I rely on my team to do their best every day and in return I give them my best. We are a team. If I fail they fail. If they fail I fail. Any team that does not have that team work makes me sad

Well coach don’t drink your kool aid too FAST you might CHOKE HOE!!!!!!

Well coach don’t drunk your kool aid too FAST you might CHOKE HOE!!!!!!

Because anytime we acknowledge reality at HAH, we are apparently stirring the pot, fear mongering or being negative. Better we keep our heads in the sand.

@RKabllF-1iib how is the original post intended to just "stir the pot" as you say when this information has been presented to teams from the coaches already? We were told that we are going to be trained for autodialer next month. We were told that aux codes are going to be looked at more closely now and that our metrics were going up as well as being given a set amount of time to chart every call in. We were told all of this by our coach, so how is the person who shared that "stirring the pot?"

She / he is full of something. Disdain may be one word for it.

Agreed. This coach seems full of disdain for HCM’s.

My question for “grouchy coach” is why are you even trolling this site? Were coaches and coms instructed to look at this site? You say you did not lose your job in the RIF, so what is your interest in layoff info, questions, or comments posted? Just curious about your motivation? I just find it a bit odd and suspicious.

I really hope the comments on here from people claiming to be coaches are just trolls and not really coaches. If they are actually coaches I too will pray for your teams. ☹ so much spite and hate shown here! Why do you have so much anger in your heart? I think you should really consider a break from healthcare and do some soul searching if this is the right career choice for you. Your attitude can be contagious and it's not healthy the way you are presenting yourselves

@RKabllF-1mkr you keep on enjoying your kool aid then. You can kiss a-- all day long, but keep in mind you are just as disposable to Humana as we were. There's nothing wrong with being a good employee and doing your best, but when you happily step on those lower than you and seem to take joy in their misery? Well you are just a sadist. I worked hard for Humana and I'm proud of that, but I hope I never take pleasure in the misfortune of others like you seem to be doing. I pray for your team, they need all the help they can get.

Drinking the Kool Aid. I am not sure what you expect but every job you get is going to be awash with Kool Aid. You can choose not to drink it but I will tell you employers won't keep you around if you don't learn the company mantra. And why should you, right? Isn't it your constitutional right to "Life, Liberty and the pursuit of Happiness"... You did see it says pursuit.. Stay away from the Kool Aid, remain sceptical and angry and see where that gets you. I am the grouchy coach @RKabllF-1nxw mentions, but not their coach. I am still employed and ENJOYING my Kool Aid.

Coaches have cell phones because

1. We dont get a landline with Aruba to run through our internet

2. We are accessible even when off work

3. Cell phone has a secure entry to basic chat and email

They also monitor our phone usage

Just got to point out , that if the RIF was based on the favorites theory, then the theory of the RIF being done on what you cost humana isn’t correct, or is it the ranking based on the point in time assessment? Everyone has ideas, theories, anger, and confusion....try to focus not on what happened, but what happens next

I'm pretty sure grouchy coach on here is my coach. She's bitter because she played favorites on the PITA to save all of her friends from the RIF but still got it herself. Hey grouchy coach, that's what happens when you log out every single day at lunch time and never answer emails from your team

What do you mean “you all?” You know there are folks on here just to share and receive info. Not everyone has the same intention.

The original post is merely to scare everyone and stir the pot. It's what you all do so well

“The important thing to my manager is that I get my job done and that includes getting ingrates like the OP to make enough calls in a day.”

I am not the OP, but it seems the original post is just straightforward information about what’s to come. Why call names? Seems immature and unnecessary.

Our team's coach works hard and is supportive. A mobile phone is for times they are out of the office for an appointment or travel to an office. I am not the strongest associate on my team but work hard to meet the member's needs and metrics. I realize that our coach answers to a COM who answers to someone higher up. I have never had a PIP, but have been close a couple of times, probably. Sorry for all of you who don't respect your coach. I would be a mental case by now, if it wasn't for my team and my coach. Happy for those RIFd that want out but sad for those who didn't.

My two cents...my coach has been available to share screen when needed, responds to IMs about questions, when she has to go away, which is rare, she tells us and tells us she can be reached by phone, she’s accessible to us all, all day. In reading this posts, it really makes me thankful for my coach and I wish you all had the expectations I have had with WAH. My team is luckier than most

PHC here - do not fret over the aux codes. Take your time doing what you need for your members. Meet metrics, be a team player and focus on getting through the day. I think the idea of hourly pay and aux coding is causing stress which makes sense bc it’s new and change amongst a lot of other changes. It’s not that bad. If you’re doing your job you have nothing to worry about. Well, besides getting laid off but seriously these aux codes aren’t the end of the world. If you have a coach that micromanages currently they may be a little overbearing and use this as a way to continuing micromanaging but if your coach is a good coach now that doesn’t micromanage aux codes won’t change that. Besides, coaches seem to mainly micromanage when ppl are not meeting expectations. If you do your job then no reason to worry. 😊

@RKabllF-1uey As one of the puppets you talk about I can tell you I am happier not having to make phone calls and I am paid more for not doing it. I get to work more independently and I get to be part of the decision process which includes call reviews, annual assessments and also assessments for RIF's. I like my job and I am good at my job. I don't do favorites, I log into my system each day and due to the joys of the App I am supplied with I will often be showing as Mobile while I am sitting at my desk. This is not to say that I am never away from my desk, I am. The important thing to my manager is that I get my job done and that includes getting ingrates like the OP to make enough calls in a day. Live with it. You will always have a manager and they will always have expectations for you to meet.

@RKabllF-dvf Why do you think Coaches are given cell phone when they work from home? Why do you figure that is?

Coaches are nothing but puppets. Of course they won't agree, but anyone with a t least a 1/4 of a brain will understand. They will do whatever it takes to keep their job and bury anyone to do it.

1aaj- I am the poster and thankful for the lay off. I did my job above expectation and wasn't appreciated. I don't do politics or ideologies, I just want to help members, but that wasn't good enough. This lay off couldn't of come at a better time. I will happily leave the job to all the kool aid drinkers. You deserve the job and all that's coming your way. Let me know how you fair after all the micromanaging and additional lay offs. I am happy with where I am and hope Humana treats you as you deserve. Coaches keep doing your job and secure your place in H3!!

@RKabllF-1aaj looks like karma struck the right person.

@1aaj get over yourself. Coaches were asked to do an assessment on each person on their team, that is part of the role. Many good coaches are also part of the RIF and lost their jobs. None of this was easy for anyone. Stop acting like the coaches had a good time while they were doing what was expected of them.

So am I reading coaches have a chip on their shoulder since they were responsible for determining who got laid off. You found time to do that. Thank you. Just remember karma is a B%$#@. You will continue here with the company and become even more unhappy. Enjoy what's coming your way.

I never said Coaches don’t do anything, or should hold the hands of their HCMs! The Coach that named all they do actually proved my point that Coaches shouldn’t be away on mobile as often as some are. I have no doubt more is put on them than should be. But, are they micromanaged like the HCMs are? My Coach has gone maniac over aux codes in just the last week. I assume since this is new behavior from him/her; and our Team has always been diligent to use them, she/he must be following a directive from the COM. Anyway, that’s not even what this threads about. I wish everyone well.

I've had a great coach and I've had a terrible coach. I know there are good ones, and I know there are bad ones. That's going to be true for any role. I wish everyone would quit tearing each other down on this site and just share pertinent information. Such as, can any one confirm that we are getting early release next week?

So.....any coaches or anyone on here know when the release date is??? Is it next week? I’m hoping

Sooo.....what you all are saying is we get released next week? That's the only thing I'm taking away from this mudfight

I don't think all coaches are AWOL all day, however on the flip side, I also don't think all HCM's are posting here all day, or can't close a case, or can't follow up ourselves on a faulty call review. If we are going to say "don't generalize," then we should try and follow our own advice.

I believe the poster saying stop lumping all coaches together is referring to another poster saying coaches are away on mobile all the time.

What the heck happened to quality not quantity? What happened to not being micro managed? Being super strict on documentation times is only gonna lead to shotty charting and plenty of HCMs already su-k enough already. This is just outright ridiculous.

Stop lumping coaches together? How about practicing what you preach and stop lumping HCM's together? Some of us know how to close a case, review our MET reviews and correct auditor errors, follow up on our tickets, and do our jobs.

That is right. Not all sunshine and roses over here. And if your leader is away all the time on mobile then you need to report that to their leader if your needs are not being met. Stop lumping all coaches together because we are all not the same. And yes we research issues like "I can't close a case" well guess what issued if you closed care plans and tasks in 1.0 and you said yes. Then we go look and guess what it wasn't done so most of us just do it because you aren't thorough enough to make sure it was complete the first time. That is just one problem. Not to mention following up on tickets, cico entries, call reviews we do not to mention listening to MET ones to make sure those are correct when you actually did get credit but you didn't take time to review it and catch it. So yeah we spend lots of time researching, planning, meeting with all of you multiple times plus our own leader, additional impromtu meetings as well as scheduled meetings. Guess what it's a leadership role and every leader I have had never held my hand. They were always in meetings, usually for planning and development. Then passed to us what we needed to know.

I swear this company has lots of perks but has obviously employed a lot of ungrateful people and it's a shame to read this knowing leaders and other associates interact with you.