Thread regarding Lowe's Cos. layoffs

Q3 Restructure (Must Read)

Third phase to begin July 29 2017:

All Sales Specialist including nursery will be demoted to csa5. There will be two new positions they can apply for: SSInterior and SSExterior.

Pro services will not be affected.

LP and HR will be reduced and become area positions to cover multiple stores. ASMs will be reduced to 1 per store. Those not chosen will receive severance pay of two weeks per complete year of service.

CSA 4 will be renamed Area Lead and given 8 core key as well as override card with C level overrides. This will be to assist with sales floor and front end unlocks.

Plant essentials will be gone. All live goods become pay by scan.

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| 112180 views | | 199 replies (last September 23, 2019) | Reply
Post ID: @OP+NTaeAv4

199 replies (most recent on top)

What about the COO email on Community, denying it all as false?

Claiming they do not respond to rumors, but with the enormous chatter on social media, they responded this time?

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Post ID: @oujz+NTaeAv4

Moving On: You must work in my store!

Our new part-time (cause that's all they are hiring) head cashier worked at Wendy's before coming to work at Lowe's. After she had a rude customer she commented to another cashier "he was so mean to me!" The other cashier said "s--- it up buttercup, you're at Lowe's now."

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Post ID: @ovpx+NTaeAv4

On 2nd round of SM's in store after some with 6-12 years Lowe's experience moved on. New replacements 22-24 years old, worked at Lowes maybe 3 years--full time like 12-15 months now--stupid--kiss butt all day long with Store Mgt. Soon they will be managing the 19 year old new hires from Wendy's. Lowe's is a Dead End Street.

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Post ID: @ofnv+NTaeAv4

hey educated guess - you are spewing the same b/s as our clueless service mgrs. ! my guess is you are one of the chosen few. just how big is that brown spot on your nose anyway?

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Post ID: @ozyo+NTaeAv4

70k views, not too shabby

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Post ID: @jvzq+NTaeAv4

I worked for Lowe's for nearly 13 years before being let go in January. All of the other ASM's I know that had that many years in were also let go. I heard the rumors on this site and prepared myself for the inevitable. The stores I have visited since have almost no help in the aisles and staff is walking out daily. You can no longer locate an ASM in the stores and the "Service Managers" have little clue on their positions and roles within the stores. In my opinion their new roles were created to phase out the ASM's. This is purely a cost cutting move with a goal of part time help in most positions of the store. The store morale is at an all time low and I wonder how the company will ignore or put the spin on the EOS results this year. Lowe's used to be a great company that cared about their people but I watched as that slowly went away. It is the people that make a store great and that will never change. Good luck to all of the remaining staff.

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Post ID: @gppp+NTaeAv4

Our meeting for roles/responsibilities scheduled for July 19th.

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Post ID: @fmyb+NTaeAv4

Is anyone else's store having a "meeting" on July 25 to talk about role alignment and responsibilities?

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Post ID: @flbt+NTaeAv4

the positions for sales specialist in flooring & plumbing in my store were pulled & we were told these positions would not be filled so i would assume that all of the rumors are true. they have not reposted those positions again either. start looking now because its about to hit the fan!

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Post ID: @fphe+NTaeAv4

soooooooo- walmart has bought lowes stock? did they buy roberts shares? they say rats leave a sinking ship so maybe the biggest rat [ niblock ] is getting ready to jump ship! that is the restructer this company needs!

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Post ID: @fsah+NTaeAv4

So, the latest is the specialists cease to be specialists but instead become CSA 4's which will saddle them with additional responsibilities such as keys and codes, etc. because they will become team leaders (ostensibly department managers). Most stores will be down to one asm and lp and hr will become regional or district-related and will cover many stores. Personally, I think open positions will remain unfilled and the intention is to shrink Lowe's stores to as few employees as possible with takeover target in mind or else merger in the works. Walmart has been buying stock as corporate has been selling. There is also Menard's, which is very small compared to either Lowe's or Depot.

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Post ID: @dwzc+NTaeAv4

Beware! Hearing more layoffs in store this Friday.

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Post ID: @cpfs+NTaeAv4

Lowes is the absolute worst company on the planet they have taken 13 years of my life and at the last minute pulled the rug out from underneath me won't let me apply for any other jobs within the company I hope they fold I know I will never go there again.

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Post ID: @bryk+NTaeAv4

lowes - helping employees hate where they work !

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Post ID: @8msx+NTaeAv4

I think the Chairman of the Board is trying to payoff Niblock's parachute as CEO to go away that includes his crew of Executives. They are cutting a lot of payroll expense and all other benefits etc.' to break even the cost for his retirement. CEO makes Deals when they get hire in as CEO. What ever this golden parachute for Robert Niblock payout will also be the excuse to cover up all the expense control the will have to do.

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Post ID: @8kcy+NTaeAv4

I want to preface this by saying I am not some one from corporate or some one who is here to spread lies. I am a Lowe's employee at the store level. I have no confirmations or even an inside look at anything happening with restructuring or anything of consequence outside of daily store operations. I do not think that anyone at an hourly level will be effected July 29th. I do believe however that the changes that were listed on the whole will happen within the next 3 years. I say this not because I think Lowe's is trying to make money through cutting payroll. I say it because the decisions Lowe's makes in the next 5 years will dictate how relevant Lowe's is in the next 50. What has the company spent money on recently? They are building an internet fulfillment center, centralize appliance warehouses, and we are opening a large amount of Orchard stores. What new programs are they rolling out? Centralized production office and centralized delivery. These mean that customers can buy items and even have them installed without leaving their home. Installers will even be warehousing stock items and have SOS items shipped directly to them. They are following the buying pattern of the customer. Lowe's is not cutting payroll they are reallocating it. Some one outside of a store associate has to make these things happen. If even 30% or the normal store sales goes through the internet and never touches or is recorded by a store then payroll would also have to be cut by 30%. Even with earned hours your payroll is a percentage of sales. It is either execute a plan now and be able to give 12 months of the same pay to associates that deserve it or be forced to cut them without it. This year SSPT allows Sales Specialists have all sales recorded regardless of department. I think this is writing on the wall that specialists will be consolidated and be expected to sell across the floor. We do without specialists in most stores in both W/W and electrical and still use the same SOS and install programs, most PT appliance associates have roughly the same sales per hour worked as the specialist, and most stores have no difference between their plumbing Pro and their plumbing Specialist sales wise. This would be an indicator that these people are needed but the title is not. I do believe that management at the store level will be cut as well but when you are having less business come through the door changes have to be made. I, like you, don't know if I will be with the company in 5 years and that s---s. I do know if we don't makes these changes none of us will be in 10.

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Post ID: @8zsj+NTaeAv4

So, I'm not sure this exercise in futility was intended to scare us into quitting or burn us out so we just bailed out. When positions open up in our store, they are not filled for many months, presumably because they might never be filled or because there is a savings when they remain empty. I think the drastic cutbacks in personnel are meant to reduce the workforce and cut costs and also in response to bad quarters (which in themselves are due to customers going begging for help and associates being overworked) so it is a vicious cycle. Supposedly, the managers were in a meeting and our specialist poster with names and photos was taken down and this is just a coincidence we are told and that the managers are encouraging all associates to help in all departments, but do any of us know the same information that any or all specialists know? Also, this interestingly a few days after Wal-Mart blew out a bunch of fulltimers in their restructuring and also Wal-Mart bought a bunch of Lowe's stock, which Robert Niblock sold a bunch of, recently. The date of the big restructuring is supposedly July 29. Maybe everyone should call out on that day.

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Post ID: @7yxm+NTaeAv4

lowes s---s and always had. They treat you unfairly and the (management team) is always hiding. everything that was said in early post is a fact. I was there 10 years and got out

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Post ID: @7nzb+NTaeAv4

This DOESN'T happen ar The Home Depot. I have worked there over 5 years and NOT A SINGLE layoff. Sure they make changes, but equivalent pay jobs are made available. We have many associates with over 20 years. I would encourage all great associates - from loader to Store Manager to apply to Home Depot!

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Post ID: @7qub+NTaeAv4

top forty company of the worst to work at list

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Post ID: @7hkd+NTaeAv4

Been there done that and got the tee shirt...lol. Worked for Lowes for 6 years. When I was first hired the health insurance was pretty darn good and slowly that when down hill. And then we had a manager who was useless...dating half the stores young girls that the HR Manger hired for him and then he was found by a employee passed outed in the mechanical room inhaling and huffing can aerosol.... It was so obvious that the hard working employees were used and overlooked and the a-- kissers were treated like gold... With that said I knew I was not going to make Lowes a career job so things worked outed just fine in my case...got out and moved on with life....

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Post ID: @7dhi+NTaeAv4

Lowes is a terrible place to work. The only way they keep employees is the pay. When this is gone and they replace us with part time then prepare for the demise of Lowes. I chose Lowes as an employer because I felt it would be a secure job in our economy. NOT!! All they do is drive you in the ground with no help, all the heavy lifting and doing 15 jobs at once. Maybe it will be a blessing to be forced to leave Lowes!!!! You can bet I will be burning my 150 hours of sick time before I walk out those doors!!

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Post ID: @7wvy+NTaeAv4

been with lowes 12 years and lost my sales specialist position last january but i know the good lord has our backs. i feel bad for mr. niblock because no one has his back & all the money he has stolen from the employes will cost him one day! god bless all lowes beaten employees.

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Post ID: @7nua+NTaeAv4

Wow I left n April. Glad I did. These rumors seem to pan out. Amazon and everyone else is trying to put your money on your own doorsteps. Can't compete with the internet. Now you can call in your order Lowes will deliver to your jobsite. Not ONE foot in the door. I worked for 10 years there,sorry for those of you raising a family and counting on them. Good luck to all LP and veteran ASM. YOU MAKE TOO much. You will be let go.

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Post ID: @7atc+NTaeAv4

This is such " b---s--- " sorry for screaming that out !! The saddest part is I have made friends with people that I work with . I know a few that left to become Specialist at different stores , once again they are getting the shaft . The worst part I have been with Lowe's for 7 1/2 years and I still have no chance to ever move up . Yet the prick CEO has continued to skim off the top and take part of the profits !!!!!! As if he deserves a huge pay increase...... Just makes you wonder is Home Depot going through this same BS ???? To end this I would truly say some of the ASM'S & Service Managers at the store I work at have gotten lazier than they once were . Not to mention some have taken the title to there head and forget were they came from ..........

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Post ID: @7zky+NTaeAv4

I say everyone at every store call in sick on the 29th. Let the store management have it and see what it feels like to have it all to themselves. We do it on a daily basis. It is so sad what Lowe's has become.

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Post ID: @7kib+NTaeAv4

I hope this happens. Our store has older management and will not change with the times. They need to go.

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Post ID: @7wzd+NTaeAv4

Hearing that stores are dropping to 1 ASM doesn't seem fitting as many Service and Support managers haven't fully adjusted or are unfit for the upper manager roll. I can see low volume stores dropping to 1 ASM but not stores that do 35 mil plus. Then when you get into stores doing 50-70 million 2 ASMs don't seem like enough...then if the store does drop to 1 what's their responsibility?? Sales Admin service?? Sounds like it will be a low paid store manager that will be working 70 plus hour weeks until the service and support managers either step up further or get replaced with someone who will.

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Post ID: @6eqi+NTaeAv4

My store, much like everyone's store I'm assuming is basically freaking out.

I am a Service Manger, I was one of the lucky one who survived what my store nicknamed the Lowe's 2017 Hunger Games.

There are huge issues with how the company functions so far. They told us this change was to increase the number of vests in the Aisle... I haven't seen it yet.

My store is running a 12% comp to last year, which last year ran a double digit comp as well.

We are over performing on every metric, but because of Market standing for Earned Hours we didn't bonus. How the F*** is that fair?

They tell us that support or feeding into these rumors this time around is, not productive and just negatively effects moral.

What they don't take into account is (if this does come to pass) you are taking all of the Displaced CSA5's that took the pay cut, into a specialist position, that chose to stay with a company that screwed them, and now what... doing it again.

I know I am one of the lucky ones, but let me tell you. This new position I am in, is a joke. I have received 4% of the training I need, with no plans to gain the rest. I work my a-- off, and none of this added stress was worth the 0.07$ raise I got... yes that's correct. 0.07$ to become a key Carrying member of upper management.

My store manager, is visibly scared. All the SM summoned to a last minute market meeting, a few days later all the HR's are summoned to a market meeting.

70% of the posted specialist positions in my Market are taken down in the same day??

I may not be salary... but I'm not dumb.

I'm hoping at the end of the day, it all ends up being fake, but believe I will have a plan in place for if it isn't.

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Post ID: @6jdg+NTaeAv4

15 years of hard work, loyalty, long hours, worked vacations over 300 hours of accumulated sick time, gone.

S-xually assaulted, harassed and still loyal til the day I was let go at Corporate.

2 months later my job was re posted and I was then told I could not apply.

Not sure what is going on but it is not right.

My performance was above expectations maybe I got too old and expensive.

I guess I will never know the truth

Thank you for making life very hard for me as a single parent...lowes

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Post ID: @6ejc+NTaeAv4

The only thing that stops this bull sh-- is to.Unionize. see how that prick likes that

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Post ID: @5yxz+NTaeAv4

There is nothing that can be said for what is happening, the Lowe's Gods have given the word and apparently it is SOLID GOLD, I feel so bad for the employees that work there for a living, they are totally screwed, as far as all of this restructuring, its a smoke screen to make all employees part time and pay as low as they can , they keep eliminating so pretty soon I suspect that robots will be running the stores, everyday I work for Lowes I leave with sweat running down my face, back , neck, I am old school and have work ethic as do some others in my store, and yes, we all know we are nothing but a number to this company. So sad, when I started it seemed as though someone cared, now NO ONE GIVES A Sh--, we now get nothing but customer complaints, and rightly so, there are no bodies, so I have been working covering 3 to 4 depts., this seems wrong.........SO WRONG......yet this is the normal now at our store, you are expected to cover at least 2-4 depts. that you are NOT in because oh we don't have coverage..................WHY NOT????? THAT IS MY QUESTION?????? WELL I THINK IT WAS ANSWERED BY THE PREVIOUS STATEMENTS, IF MR. NIBLOCK GOT THOSE BONUS' SHAM ON YOU SIR............HOW DO YOU LOOK IN THE MIRROR IN THE MORNING??????

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Post ID: @5mgm+NTaeAv4

I have given 14 + plus yrs with this company. I have feed their employees with potluck/small buffets, and have them do this to me before my retirement, that just BITES. I give them in sales per year 750k and 900K just myself has a specialist, and demote me to lower paying scale. You are NOT going to fine a better person/customer service person like me. I think they trying to do RIGHT TO WORK state in CA.

I'm going to check with House Rep. and Senators on this Labor practice that North Carolina is trying to pull on us.

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Post ID: @5xxc+NTaeAv4

Anyone else read this thread - @NYw9uq4 ? I agree with the first response on that thread, may not be entirely true, but something's cooking.

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Post ID: @5zli+NTaeAv4

I have a son that has worked for you for many years. You have been very lucky to have such a great and caring employee as my son. I have watched through the years as you have slowly chipped away at his happiness. No mater how hard he tried it just never was good enough. I'm so disappointed in the way you treat your employees. And you should feel ashamed. You pay barely enough to squeeze by the benifits aren't great and the working conditions are terrible. So in some ways I'm glad to hear that your screwing over your employees yet again because maybe my son can be free to find another job hopefully with one of your competitors. I'm positive in the long run he would be more happier. Your a horrible company that is only concerned with greed. You'll get yours in the long run.

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Post ID: @5jvs+NTaeAv4

This all makes sense. I work here, you can tell there's more coming. Just like they're trying to eliminate nearly all full time positions. F--- Lowes.

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Post ID: @5qmg+NTaeAv4

Have not worked for Lowe's long but the way they treat thier employees is terrible. Have to wait to use the bathroom and heaven forbid you might have to go twice in your shift. Can never at your scheduled time. You get talked to like your 12. And call a code 3, 50, or 99 now that is a JOKE!!!!

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Post ID: @5plz+NTaeAv4

I was employed by this company for 15yrs...I got out quite a few years ago and after reading this I am glad I did. Lowes should be ashamed of their self for these kind of lay offs. I am old school and believe in customer service . Having the knowledge and helping the customer till their way out the door. I recently was in the local store I was employed at and I was devastated on the lack of knowledge and service, let alone the condition if the plants. I was actually sick because of the dying plants. What a shame Lowes...you once had a superb company to work for....

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Post ID: @5gvc+NTaeAv4

Gave 6 of the best years of my life to Lowe's. Started when I was 18 as an unloader. Worked my way to full time lumber/building materials csa, then to Millwork specialist, then transferred to flooring, hoping that all the experience would get me a DM position. Nope, they decided to eliminate that position. I bailed as soon as I heard rumor of specialists being next on the chopping block. Glad I got out when I did. I hope to never work for such a deceptive, unappreciative company again. I hope this is the rock that sinks the failing ship that is Lowe's. Good riddance.

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Post ID: @5mwg+NTaeAv4

...13 years in...get close to retirement....Bam...let go and they are fighting the unemployment...asshats

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Post ID: @5flc+NTaeAv4

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