Thread regarding Lowe's Cos. layoffs

Q3 Restructure (Must Read)

Third phase to begin July 29 2017:

All Sales Specialist including nursery will be demoted to csa5. There will be two new positions they can apply for: SSInterior and SSExterior.

Pro services will not be affected.

LP and HR will be reduced and become area positions to cover multiple stores. ASMs will be reduced to 1 per store. Those not chosen will receive severance pay of two weeks per complete year of service.

CSA 4 will be renamed Area Lead and given 8 core key as well as override card with C level overrides. This will be to assist with sales floor and front end unlocks.

Plant essentials will be gone. All live goods become pay by scan.

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| 112183 views | | 199 replies (last September 23, 2019) | Reply
Post ID: @OP+NTaeAv4

199 replies (most recent on top)

I don't think the survey is confidential. Last year I decided not to do it and they kept after me until I completed it, they know I had exited it early. Just one more way corporate spies on us.

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Post ID: @Ovro+NTaeAv4

Every Sept your local store tries to butter you up just before the EOS comes out. I could care less if it's confidential. As a long time employee I have a right to voice my frustrations with what has hurt us. They can get away with it from the new employees because they haven't been screwed over yet.. The cashiers help the scores cause for them any bone is better then what they had. Since cashiers make up a lot of the store it skews the EOS. They need to separate the scores. Front end and back end. Bet there is a huge difference..

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Post ID: @Oldq+NTaeAv4

Robert niblock couldn't wait for the true leader to retire Tillman once he left he targeted Larry stone and the big 3 canter wessling Pelon now he surrounds himself with a.... kissing damron who couldn't even run the Rdc's right should of fired him like they did his brother I just can't help wondering what the board of directors get in kick backs from Lowe's

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Post ID: @Nmad+NTaeAv4

Lowe's employee survey due out in Sept again. Suppose to be Confidential? Is that True?

Could I have some comments?

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Post ID: @Nddl+NTaeAv4

The place who doesn't take into consideration that even though employees work there, that so employees can become homeless & have no way to contact them or get to work. So instead of giving a helping hand, they fire them".

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Post ID: @Mmxz+NTaeAv4

And you don't see any greedy corp executive offering to go without their multi million dollar bonus to save jobs no do you?

I see Lowes going the way of the dodo bird.

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Post ID: @Lhhn+NTaeAv4

Man--I am really Happy & Proud that Lowe's renewed Jimmie Johnson NASCAR sponsorship while Exec Management cuts more staff in stores. Sends a great message.

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Post ID: @Ldih+NTaeAv4

Hired & Store has no training, no dept. mentor, no suggestion box, no employee support group. Store managers are a vicious joke. Ur a Commodity. After 90 days u figure it out. Why would u stay?

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Post ID: @Lohp+NTaeAv4

The only thing that happened at my store is we lost our HR. She still comes here a couple days a week and spends the rest at another store. Still have all our specialists, asms, and even our LP.

We have a store-wide meeting in September, so we'll see what happens then.

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Post ID: @Lkvb+NTaeAv4

Lowe's is like a B movie--"Workplace Gone Bad". What Lowe's calls Store Management is a Clown Act--arrogant & privileged.

Customers see Understaffed Depts, one long Cashier line, sales associates frustration & gives them more reason to shop Home Depot. Hear it every day...

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Post ID: @Lcjg+NTaeAv4

ASM's know their cuts are coming. They don't plan to do much to help. Store Mgr in La La land as long as his job is safe. PT/FT associates angry & frustrated with work load, mgt attitude & gross understaffing. Sales behind last year failed store numbers.

Bad culture.

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Post ID: @Jjkn+NTaeAv4

Well, it seems like the asm's could care less or basically don't give a crap. The freight-morons put stuff everywhere but never where it is supposed-to be and no one seems to follow-up and keep track of them. So, we have to clean up after them and then do our own work. it's a disaster and nothing ever changes. Oftentimes, I spend 4-5 hours on returns and freight and there is not enough time for irp's or if I do accomplish everything, I feel like I have been through the wringer. Needless to say, the place looks like a pig-sty and the customers don't get the help they expect and the managers yell at us as though it is our fault, because who else are they going to blame?

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Post ID: @Jrdr+NTaeAv4

Kiss butt and you will go far. Work harder than anyone else and learn as much ad possible so anyone can come to you and you can help them. You will fail. Your employees mean nothing here. 10 years and I got the ace because they said I lacked communication. I didn't kiss the store managers butt and go visit him in the office where he hides. I was busy making things happen and prevent fires. 1826... model store. If you kiss butt and don't think for yourself.

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Post ID: @Ifqk+NTaeAv4

Three ASM's look relieved that July 29th came & their still here. Their in back office talking about work with Store Mgr all day. New round of Service Mgrs replacing 3 out of 6 that moved on. All like 24-26 years old, clueless kids. Delivery gone Aug 19th.

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Post ID: @Ighq+NTaeAv4

Our hr manager just came back from a regional meeting just waiting on sm fear is in hrs face

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Post ID: @Homi+NTaeAv4

We've already had most of these cuts, just not all at once. We already got rid of the install office, reduced our delivery drivers, got rid of a bunch of specialists and the majority of full time people. The part timers hired are either very inexperienced, or people over 55 who get Medicare and don't need insurance. Two of the ASMs that are left are supposedly waiting to take over other stores. I guess they are going to axe some of the higher paid SMs. My SM seems to have taken on a lot of area responsibility. He's always going to other stores, which he seems to hate. There is so much responsibility dumped on regulars CSAs. I'm in charge of training associates in my area and I've only been here for about 5 months. I tell them I don't know enough to train people esp in nearby departments, but they just say "Yeah, its fine. " I can't even remembder the last time we saw our market director. I think we still have an HR but I rarely see her.

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Post ID: @Haki+NTaeAv4

cuts are coming ... they just have to much information leak before the time, those leaks affecting the stocks price plus the bad performance on sales. for now the company control one more uncontrollable expense , Lowe's deliveries . Insurance , maintenance, and the overtime for deliveries, now the switch to third parties deliveries starting august 19th /2017. The specialist still part of the plan but the going to wait until no one talks more about that . Lowe's CEO and executives are cold blood liars. 2018 the step 5 on their plan is cuts on all executives bonus program, add millions of dollars to the bottom line with one move, Lowe's selling the private jets and now Niblock is going to travel economy class ., add millions of dollar to the bottom line also. no more allocation benefits for corporate executives, the money is going to be used for more partime seasonal csa's on every store. LOL . Niblock is typical the blood s---er CEO he is going to sink a great company , time to wake up share holders, companies needs to evolve and part of that requires not to have same person on command for to much time. EVOLVE and bring new ideas to grow and expand , cuts cuts , more cuts is just make the numbers look favorable to share holders .Time to real visionaries not more people who knows how to make up the books

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Post ID: @Hepg+NTaeAv4

We still have all the installed sales office people to go. That should happen before QRT 4 starts.

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Post ID: @Fdzb+NTaeAv4

WTF:

Just hold on Bud--more store changes coming. Delayed with all employee chatter & impact on stock price. You still have 5 months in 2017.

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Post ID: @Fyot+NTaeAv4

to @NTaeAv4-Fefi

I am one of the old department managers and I am a CSA 5. I am right now looked to continue doing what I do best in the department I am in. They expect it and my whole issue is if I take another position they know I can do almost anything in the store but will pay me much less and expect those same things. As I told my Store Manager. I have abilities the new people can't do and it's worth something. If I am not paid what I am worth I will go part time and look for another job. To me accepting a lesser position and to be used the same way isn't acceptable. As I was told we are all replaceable. Which is correct but that doesn't mean you'll get better. The good thing is my wife doesn't currently work and whatever she gets will lighten my requirements. I will not let Lowe's think they have me by the balls.. All of the CSA 5's out there need to show that we have value and it's worth something. Maybe this is my out. Maybe it's better this way. I do know I am much less stressed now then I was last year with LP trying to act like Captain America and ASM's doing nothing and expecting perfection. Now I just come to work..

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Post ID: @Fzbf+NTaeAv4

well, it looks like p--p toast is a fraud. its Tuesday Aug-1-2017 and no changes

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Post ID: @Fefi+NTaeAv4

My store had 4 ASMs and 10 department managers. After the purge we had 3 ASMs and 5 service managers. The one ASM that was let go now works for Home Depot. Of the 5 DMs that didn't get the service manager positions 4 have left and 1 is looking to get out asap. Biggest complaint that the new csa5's have is they are still being expected to act like department managers.

The remaining full time person in my department acts like she is the new department manager; assigning tasks and making up work lists. The women are given light duties and the men have all the freight and packing down of the aisles. She has assigned herself nothing beyond making price stickers and arraigning the displays.

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Post ID: @Flxr+NTaeAv4

I'd be curious to know how many Dept. Managers who became Service and Support Managers at the end of January 2017 are still in the same position (or how many are still at Lowe's).

The only people who made out in that deal were the former Dept. Managers who were smart enough to opt out, and the ones who were lucky enough not to be chosen.

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Post ID: @Fzyz+NTaeAv4

Delivery drivers gone Aug 19th...

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Post ID: @Eoeb+NTaeAv4

What is gonna happen with delivery? I heard it's getting phased ot to central system or outsourced.

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Post ID: @Enoj+NTaeAv4

Lowe's has to crash b/4 it can repair itself just like HD story 12 years ago. Replace greedy, arrogant corp executives & lazy, vindictive store Mgt. Close some stores, pay down debt, restart with small contractors, update store operating software, get back to basics & put a first class Internet group in place.

Board needs to wake up & drop the CEO/ Wall Street smoke & mirrors. Lowe's is riding on HD coat tails & home improvement category. Two more qtr misses & analysts will crown HD & drop Lowes. Stock will drop like a rock. This needs to happen to pull Lowe's out of current Death Spiral...

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Post ID: @Dexv+NTaeAv4

7/29/2017 phase 3 did not happen in M---ord CT, USA

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Post ID: @Dkdw+NTaeAv4

IamatrueBlondea1:

OK--good luck with that end of year plan. Should be much easier working with the 19 year old new hire Wendy's , Chuckin Lickin kids.

Employee turn over has been ridiculous the last 6 months even w/o former DM leaving & being terminated. Store managers pissed & blaming/punishing associates for being off sales plan, ASM's are scared & do little to help, new SM still lost & cluless but spend most of the day kissing butt & carry out stupid/needless Store Managers punishments. Store Mgt is poor & arrogant.

In this Lowe's mess how many quality PT new hires u going to get. No training, no mentor, gross understaffing of depts, bad work hours, hard work is not Appreciated, store Mgt no help & shows care less attitude 15 days after u start. Ur treated like a Commodity.

There are better work places than Lowe's!!

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Post ID: @Cqyh+NTaeAv4

I hate how everyone is putting down this company. I was one of the lucky managers that got one of the new positions but I worked my a-- of to get where I am at. Yes this new position is a lot more responsibility than my previous one but I don't hate my job. I think the old department managers have bad attitudes and make working in the departments with them a nightmare. I think once the year is up and they are no longer with the company everything will run better

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Post ID: @Cmyl+NTaeAv4

Nobody reads their sights at Lowes it's all stated what's gonna happen been there for a while under employee communications the little blue boxes it has a total copy of strategy beleive it's in blue boxes says evolve invest something else simply has everything that's happening map out say everything will be finale by august it's right there in black and white no guessing no rumors the plan to evolve.....::::::::;;Hello and a good plan

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Post ID: @Acqj+NTaeAv4

A person that is Appreciated will always do more than is Expected.

Lowes is a bad culture based on poor, arrogant Store Mgt.

Associates are a Commodity.

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Post ID: @Aooi+NTaeAv4

With a few simple Store policy changes--Lowe's has been successful capturing a group of previous HD shoppers. Scammers, shoplifters, Indian Clearence Bargan Shoppers & small, trouble contractors usually with iffy credit that HD has told to find another store. Great Job--Welcome To Lowe's...

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Post ID: @zzsy+NTaeAv4

The formula for success is simple.

Jump off this pathetic sinking ship and get a job that you want to be at.

Happiness is everywhere but Lowes.

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Post ID: @zhij+NTaeAv4

The PSA program was originally sited to be safe during the restructure but it seems to be a potential target to revamp the program as it is exhausting large amounts of money and the restructureis about saving dollars.

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Post ID: @ysge+NTaeAv4

Born Son of The South--raised, lived anti-union. Worked Lowe's store (1) year,PT, retired. Trying to understand & deal with the store barn yard Mgt & their barn yard comments & ways toward associates makes me think a Union was needed 3-5 years ago.

Unions are no guarantee of success but the current store culture will fail for sure...

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Post ID: @xezv+NTaeAv4

Every day Lowe's is full of Indian shoppers there Only for Clearence Items & expect associates to walk them around store & repeat clearence item pricing. Then they want more markdown if they buy anything. Tired of screwing with them...

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Post ID: @xggt+NTaeAv4

Losing Department managers was the glue holding this together. You had people who took pride and cared about their department. Now you have CSA 5's who don't care and I am one. I used to run the best shrink in the district and I always had a 95% price audit without even making one change. I knew when new items were in the department because I always looked in top stock and found them when stockers through them up. Now I go to work and just do as little as I can like every other employee. Why bother I am a temp employee. They don't want me. With my knowledge I could run circles around the rest of the store but my salary is too high so I am on my way out..

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Post ID: @vzhb+NTaeAv4

Sewol, I can tell you work for Lowes, maybe even at my store. You are so right about the a-- kissing that goes on and the weirdos and retirees - both of whom take frequent extended breaks and management doesn't seem to know or care.

When a call button goes off our service managers trot over, turn it off, tell the customer someone will be with them shortly, and then leave. They then go back to a-- kissing and huddling in groups talking.

Meanwhile, the hard working dedicated employees get no recognition or praise and are called on the carpet for not getting enough credit card apps, product protection plans, PSI or PSE leads.

Lowe's isn't a leader or an innovator, it's a follower. What ever Home Depot - and now Amazon.com - does Lowe's has to do as well instead of updating and growing the business. When we had department managers the best ones acted as if they were operating a business with a business. Now we have departments where no one provides leadership and things aren't getting done.

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Post ID: @vder+NTaeAv4

Niblock's s---s ,instead growing the company and generate more jobs he just cut and cut, and add more bonuses for him. Lowe's needs a new CEO . by eliminating middle management and specialist is just no more way to grow now, the become part of the new management structure is required to kiss a.... all day long every single day , that does not mean anything with work hard just kiss a..s.

Lowe's will be a place that attract retires and weirdos to work but no talented people with new ideas to help the company evolve

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Post ID: @vyvd+NTaeAv4

L-ears following the HD Bob Nardelli plan from 12 years ago. Executive greed & ego running the company. All at the expense of store sales associates...

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Post ID: @tnvs+NTaeAv4

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