If telephonic roles are out, they may skip severance either way and offer an office or FCM position within 60 miles. I guess we wait until August for more information.
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Yes only 15% of FCM's are Humana employees
In the meeting with Dr. R in April or May the woman that was presenting the information about the FCM's stated that at many times the contracted workers scored higher consistently then the Humana employees. Dr. R abruptly interrupted her and stated that Humana values their employees. Not sure what the future holds but Humana is investing quite a bit into contractor workers .
The rate a company pays for contracted workers is very high. The contracting agency is paid a significantly higher rate per employee than those employed directly. 1/3rd or more than direct hires. Yes Humana would save on benefits, but very little based on the high contracted rate. It is a good business move for the short term while still trying to develop the MOC that works. However long term, companies end up losing money with contracted workers. They tend to be less reliable and turn over is very high, leading to constant retraining. Most contracted workers make less than direct hires because the contracting agency takes a big chunk of the rate paid. The lower pay leads to job dissatisfaction and frustration causing turn over. Liability is much higher with contracted workers as well. I really don't think Humana will utilize contracted workers long term. It is a good sign that they are also doing direct hires.
FCMs are being contracted out. They may be doing both, but several associates who are looking elsewhere have applied only to find out the position was a FCM position that was contracted through Humana. FCMs that I have spoken with indicate longer hours and significantly lower pay... and if they are working through another agency, that agency eats the costs of benefits (ie health insurance, etc).
Just so you know, FCM positions are being posted on taleo and not contracted. In the long run contracted workers are more expensive. My last company found that out the hard way. It's a short term solution only.
How do we know this FCM process is changing when no one knows what Humana 2.0 is? Is anyone posting on here currently in the FCM role that can verify this is true? Agreed not good for the rest of us if FCMs maintain telephonic contact once member is no longer needing visits. Easier to move work to contracted, with less pay and less benefits and less members for current HAH staff to manage (= too many staff/layoffs).
They going to change the process so that FCM's will continue the telephonic management after they are finished with in visits
I thought that the ltih people go back to hah.....I know they're looking to ramp up in home services, but without the fluidity back and forth, there's going to be a bit of a problem! I think it's going to be based on quadrants, and higher need folks will get ltih until they get to a lower quadrant and transfer back. What I don't get is why we continue to try to reach out telephonically to those we know will do better with face to face support, we need more freedom in clinical judgement to refer to ltih, all across the board, the cm and the hcm ss
It is worrisome that enrollment is down
So if I send a member to LTIH and the FCM manages the member with in home visits and then will continue to manage the member telephonically won't that continue to lower the HCM rosters? If 80% of the FCM's are contract workers that also makes it easy for Humana to transition more members to contracted workers
Curious why they are hiring so many nurses if our enrollment numbers are so low. I know we have lost a lot to attrition but why not wait to see if enrollment increases? Putting the cart before the horse. Perhaps they subscribe to the Build It and They Will Come theory. I don't think nurses are as safe as they think. Their only saving grace is there are many other positions available to them outside of HAH. Zero opportunities for PHCs and RSs. Believe me, I have tried!
There will most likelt be layoffs, there is more staff than managed members. if enrollment in programs dont resume in july expect layoffs in august to prepare for last quarter of year...Otherwise theyd say no layoffs... If you listen in all staffs they pick their words, meeting have been pretty scripty...
No more "planned" layoffs. Let's hope 😊
They said no more planned layoffs this year.
ltih members wont graduate they will remain with their fcm via telephone if they stablize. Hcmss will most likely not get rosters but task process remain. They may move hcmss to phc positions but it sounds like if enrollment remains low layoffs may occur across the board.
I know so many hcmss that would love to go to roster !
It's my understanding that when they graduate from the FCM the HAH CM goes back to doing to telephonic, the FCM can either do telephonic or face to face, but when they are graduated, their involvement ends and it goes back to CM
If FCMs are going to be taking on calls, it may affect the HCMSS role? Unless they are going to rosters?
Does this start in August?
So if I ,HCM RN , send someone to LTIH. You manage the in home visits and then when they just need telephonic management then the FCM will still manage the member instead of the member coming back to me? Did I get that right?
They are just allowing us to move our own members to telephonic when they no longer need weekly visits. But we'll do the calls for continuity of care. And in case they need to go back to visits. My manager said associate fcms is like 25% and Network is75%. This won't impact you guys.
There also have been many people on this site who have applied elsewhere for field positions only to find out they would be working under a Humana Contract.
That was reported in the meeting with DR R in May.
They will be using telephonic management for in between visits it sounded like. Where did we get the FCMs are mostly contracted?
So are FCM's doing telephonic mananagement also? Just wondering what that entails . Most FCM' s are contracted and I have been wondering if the telephonic side of HAH is going to go to contractors Thanks
Nope, not stopping telephonic. Actually adding telephonic capabilities to FCMs
oops! ignore that last response. Wrong thread, sorry.
Telephonic will continue.
MF was asked the question directly. It was an opportunity for him to take a great deal of weight off of many shoulders. He said there would still be PHC's, yes, and quickly moved on, but the question was about non licensed PHCs.
So....ugggh. I always leave these meetings with more questions than answers.
They aren't stopping telephonic roles
I don't think telephonic roles are out. That was not indicated during the meeting. I don't think they would redo the telephonic MOC just to fold.