https://techcrunch.com/2024/09/17/why-united-chose-spacexs-starlink-to-power-its-free-wifi/
To dig a bit deeper into why United went with Starlink, what that rollout will look like, and what it means for passengers and crew, we talked to United’s Chief Customer Officer Linda Jojo.
“If I could have done this change earlier, I certainly would have, because we’re proud of a lot of things, but we do think that our customers deserve a better Wi-Fi experience than the one they have today,” Jojo told me when I asked why the company is changing providers now.