Wells Fargo & Co. has disclosed the planned closing of 12 more branches, none in North Carolina, according to its latest report to the U.S. Office of the Comptroller of the Currency.
https://journalnow.com/news/local/business/wells-fargo-plans-closure-of-12-more-branches-nationwide/article_ff1a0d10-7d92-11ee-b658-4353c6ce5cc4.html
But Charlie has the bright idea to open more branches in Chicago.
I agree, we don't need branches anymore, but we do need competent customer service on the phone. Sometimes I don't understand what they are saying because of the broken English spoken by the offshore employees.
I have Wells Fargo Checking, Savings, ATM Card, and Visa Card...Never been inside a branch. Branches are obsolete and fewer needed.
In the world of today, everyone can carry around a bank branch in their pocket/pocketbook. Just go to the app store, select the bank(s) of choice and voila, instant banking.
Branches are obsolete and a drag on each bank bottom line.
Just a matter of time.
They plan to close them all, just a matter of time.