Here is another article summarized (by bard) here:
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Wells Fargo is paying a $35 million fine and nearly $40 million in restitution to settle Securities and Exchange Commission (SEC) allegations that its investment advice arm overcharged customers for years.
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The company overcharged nearly 11,000 accounts about $26.8 million in advisory fees from 2002 to 2022.
The overcharging occurred because Wells Fargo did not have adequate controls in place to ensure that discounts on advisory fees were properly applied to customer accounts.
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The problem began at Wachovia, which Wells Fargo acquired in 2008.
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Wells Fargo learned about the overcharging in 2018 and has since reimbursed affected customers.
The SEC's enforcement action highlights the importance of having adequate controls in place to prevent billing errors, especially when firms are involved in mergers and acquisitions.
Here are some additional details from the article:
The SEC order found that Wells Fargo advisors were manually entering agreed-upon discounts into a new customer account setup tool, which did not automatically populate those one-off discounts.
The discounts were then transferred to a legacy Wachovia billing system that is still in use today.
Wells Fargo did not have policies or procedures in place that required advisors to review and confirm the accuracy of charges.
The company did have a quality control process in place from 2009 to 2014, but it was only for accounts with more than $250,000 when they were opened.
The quality control process spread to smaller accounts starting in 2014, but the company did not do a historical lookback to examine past discrepancies.
The fine is one of a number of penalties that Wells Fargo has paid in recent years for consumer-abuse scandals.
In December 2021, the Consumer Financial Protection Bureau fined Wells Fargo $1.7 billion for shortcomings in auto loan, mortgage, and deposit products.
In May 2022, the company agreed to pay $1 billion to shareholders to settle claims that its past leaders were overly optimistic on how quickly it would solve its outstanding issues with regulators.
CEO Charlie Scharf, who joined the company in late 2019, has said that overhauling the company's risk and control framework remains Wells Fargo's "top priority."
https://finance.yahoo.com/news/wells-fargo-sec-settlement-advisory-220859780.html