Why do we train for this
Then a manager calls and ask to let their tech in CO?
14 replies (most recent on top)
My ID works in all the COs in our, turf. My cheeks are coming for your porcelain! The sh-t house bandit strikes again! Bubble key and key card won’t prevent me from getting in!
We need a PLE corse on bath room etiquette. Some nasty a-s MoFos, I agree, but I’m still gonna sh-t in your toilet and you can’t stop me!
Last post is very true at a lot of CO’s.
it’s hard enough to get CRE to clean and stock the restrooms regularly for those of us working there. Most CO techs don’t have a problem with other AT&T employees using the facilities, just be respectful and leave it as good or better than you found it. You can clean up your mess, speaking from experience as a former outside Tech who appreciated having clean facilities.
Tell or leave a note for the CO tech at their desk of any issues or lack of soap, towels and toilet paper. They can put in a ticket and hope that CRE will not just close it out without resupplying the restroom or correcting any issue. It will benefit us all because a lot of CO’s are unmanned now and aren’t cleaned but once a month or quarter.
because field techs act like children and trash everything. overflow toilets, throw trash in the floors. even had one tech that smeared fe--s all over the stall. just pure nasty and no tespect even for themselves.
CO techs, if a field tech is trying to get in it’s to take a pi-s or sh-t. Lighten up. Some of these sh-t holes we work in last thing we wanna do is sit on a toilet someone’s shot up dr-gs in prior or sh-t all over the gas station seats. It’s not logical to drive back to the garage when you got a CO in every WC. We try to badge in, if denied case we’re not turned on for the door, it records our attempt. It’s not your toilet. It’s at&ts toilet and I’m gonna sh-t in it respectfully.
Just trying to use facilities I don’t feel like I need a shower or a std shot afterwards, lots of communicable diseases going around since the third worlds flooding over the border.
Relevant post, bruh..../s
OP78 = hall monitor
The answer is no. GRE is setting you up for a test.
"Because according to OP78 you aren’t supposed to tailgate or allow any in without a viable badge. "
Yep. At times, Asset Protection has tried various methods to test locations, including phone calls and ID's with someone else's picture on them.
I'd suggest telling the manager to put in a SAMS request and call the Access Center to have it expedited and the door opened for the person, or come and escort the person themselves. The Access Center can remotely open any door with a card reader after they receive permission.
I get calls from the Access Center when people in my org accidentally lock themselves out of buildings, once they identify me, they open the door from Texas.
No way, no how, I'm letting someone into a technical space without proper access permissions.
OP is a total Karen that takes their job wayyy too seriously.
So an AT&T manager asks if you can let another AT&T tech in and you’re worried that it’s some kind of security threat or something? It sounds like you’re more upset that you had to get out of your chair and open the door for someone. Even worse, you were forced to interact with another human being for a few minutes.
Hypothetically, if I was approached by a tech stepping out of a bucket truck that had a valid AT&T badge that did not have access to my building, if they asked to use the bathroom. I would escort them in, and escort them out. They would not go into any equipment areas. With all of the techs on loan from other parts of the State, there is no surprise that their manager dropped the ball on getting them access.
As a CO Tech, I have lost access (for no reason) to buildings that I have worked in for decades when trying to respond to a critical outage tickets I have no problem with that. Two hours overtime callout. I go home and get a good nights sleep. COU phone OFF.
Because according to OP78 you aren’t supposed to tailgate or allow any in without a viable badge. Most do but that is the company legal policy, if a manager ask you to let someone in then you should have them text you for documentation in case there is an issue later. It’s your word against theirs and I’ve seen in my 25 years managers lie in multiple instances when it comes down to honesty about what was said.
A coworker in another group was just suspended, they asked to leave work early for a wife’s Dr appointment. Manager approved verbally on the phone then later next day reversed and when tech returned wrote him up and suspended for days without pay. Tech is filing a grievance but a simple text would have been proof. Manager told him it was his word against the techs.
The purpose of not allowing people access is because people are suspended, laid off or fired everyday and you never know who, what or when. There was someone in another group that was a 23+ year employee, was fired for threatening to k$ll with a we-pon other coworkers and their manager. Was sent home until investigation but tried to access the buildings during the interlude. No one knew about it until later what had happened and who knows what the former employee had in mind. It’s was kept hush, hush because of legalities. The employee finally met with HR with their decision and police officers and summarily fired. You never know!!
Why wouldn’t you let an AT&T tech in the CO?