UKG stopped surveying since they know the scores would be so low. The whole company is in complete chaos. Constant change in leadership. Most support teams in US have been laid off.
They are decommissioning systems and applications that are being used to support clients because it’s “too expensive”.
July 2026 would mark 2 years of Jennifer Morgan disaster leadership. Will see be out soon?
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@2cz 💯.
Aaron Ain Glassdoor approval ratings over 80%
Scott Scherr Glassdoor approval rating: over 90%
Jen Morgan Glassdoor approval rating: 45%
During townhall this week, she said UKG is VERY profitable (after laidoff 950 employees in April and 1/3 of workforce reduction since July 2024). Layoff seems to happen to every quarter at small scale.
Jen Morgan is an incompetent
They did a sync survey in February, I had to go through the results with members on my Team. I think an overall satisfaction survey isn’t needed, they already know people are unhappy. C-Suite has already said in emails that they’re aware change fatigue is real, but it’s gonna continue. Unless you’re completely miserable and have another opportunity, just su-k it up and milk them for the cheap / free healthcare and my god that 401k match is too good. Make sure to max it out. If they want me out, they can pay me.
I don’t think surveys will be back this year. She will be gone after she can monetize UKG via sale, IPO, etc for the PE’s. Profitability is improving so employee and customer satisfaction doesn’t matter.