This morning, in a meeting including Michael Green and SVP Ian McCoy, the remaining Franklin Templeton employees servicing the last calls transitioning back to FT, were told that they would not be laid off, they were being transitioned over to Heritage Funds to service their calls due to their struggling to meet Service Level Agreements, beginning on 04/27/2026. This was the lay off date that they were given last week, after waiting months on the expectation of leaving with severance. Now, they will be trained on the new funds and take those calls for an indeterminate amount of time. In a later meeting with the managers for those funds, the FT employees were told that "if you show your value" they may get an offer to permanently join. Those not greeting this news with abject joy were told to be glad that they have a job. Those who are unaware of this site were shocked, those reading, not so much. This is the FIS playbook in which the C suite can report the savings on the severance and get their big bonuses for such innovative solutions.
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