In the early days of cloud i used to hear everywhere mainly coming from Amazon. The folks who came to oracle from Amazon in the early days has only one saying in every town hall, calls at oracle- "Customer obsession". I am not hearing it anymore. it got dried out as money got dried out i guess. classic "Freakonomics "
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Just make money and run!
The extremely wealth class that now controls most of the world is taking down the facade that hid their greed. They no longer have to act like they care about anything but their profits. Employees and customers are just minions. The people who made it through to retirement are lucky. The world is changing fast and it is not going to benefit the majority of people. I firmly believe that much tougher times are in our future and everyone should be preparing for it.