Just FYI, heard a customer service rep there sent a mass email to upper management accusing two managers of abusing their power - from being disrespectful in meetings to falsely accusing and writing them up to protect themselves.
It seems the rep asked to be transferred out of fear of retaliation, but nothing happened, so they escalated it and said they’ll keep emailing until someone responds.
(no names, please, mods could nuke the whole thread)