No company is perfect.
But as a customer of Progressive for 26 years.
This is what sets them apart.
Excellent customer service overall, and recognition of tenured customers (clients).
Their website is excellent for customers also, my home; and auto policies; are both there.
If, and when; I need to call them; and need to speak to a live person; I am immediately bumped to the front of the line.
They also take care of my policy in regards to overall cost.
Not sure how State Farm does things, but wanted to mention.