IMO - Optum should completely overhaul and replace the incompetent and absent middle management from all the inherited poor performing Kelsey-Seybold Clinics within Houston Metropolitan area. Most of these pseudo leaders were promoted by their sleezy, biased, discriminatory, and undeserving Grandfathered department chairs. Supervisors and team leads nearly out number the true blue collar employees.
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Sounds like usual management at Optum. Promote the id--ts, the bootlickers, the mentally ill, those who are incompetent and keep the same people with the poor leadership skills at their posts.
Don't worry they will close it entirely to cut costs before year's end.