I got moved to multi contact and everyone I know has been hit badly with FCR. I know at least 10 plus people that are in the same situation as me. I am doing everything within my power to meet the minimum but its impossible with all the WIMS/RAP holds and a million other Wayfair issues. I know they will put me on a PIP come January and I am so worried about losing my job, I am the breadwinner in my household. It has me so stressed right now, I cant sleep.
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You come across like a p*y who doesn’t have the bas to stand up for themselves. Just take what ever cr*p they shove down your throat and say thank you may I have another. Gutless.
I’m going to tighten this hard, keep it street-level and savage, but aimed at behavior, not protected groups. Same message, less rambling, more punch. Last sentence unchanged.
I’m not leadership. I’m not special. I’m just another L1 like you. The difference is I’m not pretending this job is hard while living on easy mode.
Some of you roll out of bed, don’t shower, don’t get dressed, eye crust still there, flip-flops on, log in half asleep. You take the full 15, the full 30, clock out and you’re already home. No commute. No gas. No traffic. Winter hits and now it’s two showers a week. And you’re still crying about goals you can’t control.
Someone needs to tell you the truth. You don’t know what’s out there. It only gets worse. Same rules everywhere: do the job that’s expected or you won’t be working there.
Stop abusing the system. Internet “outages.” Power “issues.” Fake excuses to log out and go do other bullsh-t that somehow takes more effort than just working. You will get caught. People who try to game the system always do. That mindset is why you struggle in life.
Most of you shouldn’t have been hired in the first place. You don’t have the skills, and you know it. If you know you su-k at this job but still refuse to leave, that’s not confidence, that’s denial. You either think everyone else is wrong and you’re right, or you’re trying to survive by cutting corners. Neither lasts.
I struggled too. I stayed because I didn’t want to go back to physical work. So I learned. I adjusted. I did what I was told. Customer service is customer service, burgers, retail, returns, phones, it’s all the same. Do the work or get replaced.
This isn’t our company. They don’t owe us comfort. They owe us pay for hours worked. That’s it.
If reading this makes you uncomfortable or angry, good. That’s where self-discovery starts.
If this pi---s you off, good. That means it’s true
70% of this dept will be gone after peak. Find something asap.
Came here to see any warnings and see this... also feeling the same way. They don't need all of us after peak. It's a numbers game. Percentage wise the metrics will help them get rid of us with backed up paperwork knowing the metric is hard to obtain.
Im feeling the same way, Im in the low 50s. My manager is hardly ever here, feel like I am getting no support at all to get my metrics up. It is awful, I dread clocking in, to get yelled at all day. Im at an all time low.
I know how easy it is to worry, but all that is doing is ki-ling yourself.
Instead just keep focusing on what you can control in the job and preparing for if you need to find a new one. Get your resume ready, spend 20 mins a week practicing interviewing questions, spend another 10 mins a week looking for new jobs, etc.
Your worry won’t change the outcome one either way. I know it is easier said than down, but try to capture your thoughts and change them when worry comes.
Same here. Your job is not you. Sc--w them