Thread regarding AT&T layoffs

Too many employees asking AI where is Uranus.

I saw similar complaints in social media as well. False promotion promises and poor customer service

Garbage in garbage out. People program AI. Must have been someone that has T-Mobile.

These upper management guys could not program their ways out of a paper bag. They easily fall prey to con artists proffering AI. Look at what happened with SDN, and internet over the power lines. More debacles.

Betting the OP classifies as a top performer.

I am truly not understanding you all. If you don't like ATT (your employer) so much, why not just resign instead of constant negative feedback or constant nagging? What have you accomplished by complaining on this anonymous message board? Does it make you a better person overall? Does it make you ho--y and want to get intimate with your partner? Help me understand what you have accomplished by constantly negative complaints? God bless you all and hope you find peace with oneself.

Yep!! From Google (just now)..

AI Overview

Many customers find AT&T's service and customer support to be "horrible," with common complaints including issues with billing, misleading promises, poor customer service experiences, and unreliable data service in some areas. Customers report being overcharged, receiving incorrect bills, and struggling to resolve issues with customer service agents who are sometimes unhelpful or provide incorrect information. Some users have also experienced problems with dropped calls, slow data speeds, and frequent buffering.

Common issues reported by customers:
Billing and overcharging: Many reviews mention being overcharged, receiving incorrect bills, or being charged extra fees, sometimes after being promised a different price or promotion.
Misleading promotions: Customers have complained about promises of trade-in credits and gift cards that were not delivered as promised.
Poor customer service: Numerous customers report long wait times, being transferred multiple times, and agents who are unhelpful or don't read notes from previous interactions.
Unreliable data and service: Some users report poor service, dropped calls, and slow data speeds, particularly in certain geographic locations.
Autopay and discounts: Customers have expressed frustration with changes to autopay discounts and being charged late fees despite using autopay.