I’ve retired, still not Medicare eligible and my insurance carrier is changing during COBRA. I don’t know why. I’ve called HR/Benefits 3 times, each time I speak with someone, they tell me that I will have answer within a few days. I had the one person create a ticket number, of course, no one informs me of anything. Today, when I called for the 3rd time, rep tells me the answer they put in the ticket was “insurance carrier changed”. No sh$$ sherlock, yes I know that, that’s what I’m asking is why did it change.
Would anyone know why it would change. Yes, my address changed to a different state, so I’m assuming that’s the reason why.
9 replies (most recent on top)
They are horrible and incompetent on the Benefits 800#. The response is they will put in a ticket and get back but never do.
Open a trouble ticket. Yes, another one
@aa did you call tier 2 support 866-276-8444
Time to get you back to the home, grandpa. Grim reaper is waiting for you.
ACA way cheaper than cobra. Gross $84,600 or less and BCBS Bronze is FREE. Same cr-p you get with Att medical.
Marketplace Healthcare.
Your Welcome.
Not if but when AT&T scr3ws you out of your retirement health coverage, I hope you live long enough to sue them and win.
When you call T benefits you’re no longer talking to T employees, it is contractors.
If it was Aetna, they may have pulled their coverage from your state. You can always call the carrier and ask them.
I’ve call Alight a number of time where they had to “submit a ticket”. The rep always says they will call me back. They never do! They SU-K!