Several C-levels called out by name on LinkedIN for bad customer service.
Not the first time.
WE know that they never cared about employees, even less than customers.
Difference is, you can't fire customers. But THEY can fire YOU and claim FRAUD.
Sooo, WHICH C-level will put his tool belt on, and fix this thing, because they know everything better than anyone else?
Oooor, ANSWER the PHONE (gasp) in a call center that has yet another WHINING customer on the phone?
Ooor, claim 'isolated incident' caused by disgruntled ex-employees?
Ooor, [Insert spin here].
Let the screaming (or laughs) begin..
1 reply
Glad to see them named and shamed after everything they’ve done to employees and customers. Sad it won’t do anything.