Thread regarding Gulfstream Aerospace layoffs

Quality Issues

Approximately 30 customer/customer reps are heading to Sav to discuss "quality issues" with MB and the crew somewhere around November 4-6. When you put lipstick on a pig for a long time, eventually it wears off... Get ready for a fun holiday season....


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| 3071 views | | 15 replies (last November 22) | Reply
Post ID: @OP+1k7qtyd43

15 replies (most recent on top)

@46y Most mechanics on the floor don't even pull up the GAMPS, don't know what the process codes mean, don't know where to find the proper tools to perform a task, and are shown how to perform everything by tribal knowledge. Many of the coordinators or more experienced specialist don't even know how to perform the tasks correctly. Taking the time to train people correctly is not a priority to them when they are constantly being pressured to get the work order closed out.

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Post ID: @5es+1k7qtyd43

It seems unfair that QC and mechanics are being blamed for low-quality outcomes when the core issue lies in the design process. The current designs often don’t account for the realities of assembly — including the available tools, workspace limitations, and manpower. In some areas, technicians are forced to work in extremely awkward positions, sometimes even upside down, using outdated tools while still expected to meet microscopic tolerances just to drill holes.

It’s also no secret that technician pay and the overly strict, top-down policies have made it difficult to attract or retain skilled specialists. Many of the most qualified people have already left, which only deepens the ongoing quality and efficiency problems.

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Post ID: @46y+1k7qtyd43

l remember seeing a parts delivery person that was doing just enough to keep a job, delivering parts.
Toward the end of work week I was told about a new inspector that would be inspecting PRIMARY STRUCTURE assemblies for the department.
So guess who magically became the new inspector over the weekend!!!

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Post ID: @29x+1k7qtyd43

@106 It’s not HR that is the problem, it’s the CHRo that is the problem, oversteps operational boundaries every chance that is presented.

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Post ID: @1zz+1k7qtyd43

One of the most worthless statements in and GAMPS is " Unless specific equipment is defined herein, the equipment used will be at the manufacturer's discretion". They interpret that as they are able to use anything they want to do the job, even if it isn't made for that purpose, as long as it meets the requirements in the GAMPS. Even when I point out that they aren't meeting the requirements in the GAMPS, they just say well its close enough. I would have been fired long ago if I had put anything on the board that looks like what they are putting up now.
I also see the inspection problem. We do have decent inspectors, but there are too many cr-p inspectors that are just passing everything without a second thought. I don't know how many times I have come to inspect something but end up finding so much wrong from previous inspections that should have been rejected. The first thing they ask me is, why are you looking at something that is already bought off?
There are also so many mechanics on the floor that will get their feelings hurt over any rejection and go and start crying to managers. The rejection gets overturned even though it was Valid and a DRDI was written up for it. No want wants to risk being "that guy" that actually does their job right and causes production to slow down because they see systemic problems within production.

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Post ID: @1yd+1k7qtyd43

@1gf 100 percent true

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Post ID: @1m9+1k7qtyd43

This is a common theme throughout the company. Interior is very much affected as well. Stitching and seat cover quality can be damn near trash worthy, and it's because Gulfstream doesn't want to pay for high skill long time upholsters with a specialization in decorative stitching. What ends up happening is they most of the upholsterers are young kids who take a 6 week course at Savannah tech and are immediately hired to sew the most technical seats. Upholstery is a skill that takes a decade or two to master. It's very well known that a Honda Civic has nicer stitching than a G700. I'd be pi---d too. This is a rot from the top down. Combine it with low pay and no incentive to be good, because you won't be promoted, and Gulfstream can be blamed for single handedly destroying the workforce of the area of the plane that is the most customizable for the customer.

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Post ID: @1gf+1k7qtyd43

@189: LOL! The SME's here are useless, and by far not the expert on whatever they're trying to train anyone on! JS

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Post ID: @1fr+1k7qtyd43

@11r I once had a QC ask me for a "zero" feeler gauge because the tolerance on the landing gear item was zero to 10 thousands. He wasn't joking. This same inspector when asked for an ok to hang the flaps, looked up at the elevators with a puzzled expression and said, "but they are already installed."

He wasn't joking.

This was back when the GV was the newest model being built. This is nothing new.

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Post ID: @191+1k7qtyd43

Lack and inadequate training isn't new especially when you have unqualified people creating training that have no clue what is necessary to get people the skills and knowledge they NEED! Push them through and try to get the work done will only work for a little bit. You need Subject Matter Experts creating training that is relevant and not ran by Yes Men (people)!

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Post ID: @189+1k7qtyd43

@zg; while we're talking about coordinators and sr mechs not being able to do their jobs, let's not forget the QC's who has absolutely no clue what they're buying off or what process codes and gamps are.😉

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Post ID: @11r+1k7qtyd43

With qc in this. Also we need to trim the fat and restart this whole dam thing before its to late. It starts with HR as they cover up exit exams and put whay they want and what wasnt said. Fu--ing worthless

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Post ID: @106+1k7qtyd43

Being on the QC side isn't fun right now. You got managers coming down to the floor and trying to talk us into buying off rejectable work. The OJT being provided is worthless when the coordinators and Senior Mechanics are unable to perform the task themselves in a satisfactory manner. Close tolerance holes being drilled without bushing setups, angled holes, elongated holes. Sealant processes being violated left and right, improper tools being used to spread sealant, not even bothering to smooth fillet seals and overcoats. The managers and coordinators will find any small snippet in the GAMPS that they feel can support the justification to cut corners for any process. They also insist on continuing to assemble builds in a way that makes follow on processes much harder. FIT, FORM, FUNCTION is all they care about, not a dang thing being said about pride in your work and ensuring the product being delivered to the customer is the highest quality.

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Post ID: @zg+1k7qtyd43

This is a long time coming. Being on the CS side, I have heard all he-l lately where customers are basically done till sh-t gets fixed

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Post ID: @va+1k7qtyd43

Oink, oink

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Post ID: @a2+1k7qtyd43

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