Thread regarding Humana Inc. layoffs

@b7 Before it was Kindred, it was Gentiva. They worked their employees like slaves and laid off all of the time. If your branch wasn’t making a lot of profit by taking on sick patients and not providing adequate care, you were the problem and wouldn’t have a job long. Humana shouldn’t own providers, pharmacies and home health agencies and force their members to use their owned providers. The Humana that was 10-15 years ago is gone. No morals, ethics and the values are fake! Corporate suite on values: Caring- I care about doing the least amount of work possible for the maximum amount of money and don’t care about quality or members. Curious- I am curious about how to make the most money for the least effort. Committed- I am committed to shareholders and my bank accounts. Dont care about those paying for services.

My heart is just heavy and I contemplated writing this but here goes. When Humana bought out Kindred ant Home and changed to CWHH, that is the very moment that all values went out the door. We lost touch on the most important mission which is to put patients care first and continue to make it our top priority. They are what makes this company go round, without them, we are nothing at this point. It’s not about the patients any more, it’s the money and greed that always wins. The answer is not to short staff our clinicians that are taking care of the patients and run them ragged to where they have no choice but to work weekends because of their own morals of what’s right and wrong. That video that was shown at the Town Hall, was shameful. You highlighted it as the nurse cares so much that they go out on their weekends to make sure their patients are taken care, which of course they do, there is absolutely no doubt about that! But have you thought that they are doing it because they have no choice? That there isn’t enough time in the day to get all completed? Is that a healthy work, life balance? AI and offshoring the authorization dept is definitely not the answer either in my opinion. They don’t understand how quickly authorization requirements can change over night and the teams responsible must shift focus immediately to not delay patient care or how challenging it is to work with another country and teach them how American insurance works when they don’t have it themselves. THEY. DON’T.UNDERSTAND and Humana you have to know this! And they think a bot can do it??? If only it were that easy it works have been implemented already and those that know, really know. Their vision and mission is out on planet Pluto, guys because it isn’t here. The end of the day the one that suffers the most are the patients sadly. Ratings are terrible because our patients aren’t receiving the best from Humana and they’re speaking out! Word of mouth travels fast. Why can’t Humana lead this company in this economy by showing how one should should be ran instead of “matching the declining market??” Make an example out this and prove to them how it’s wrong. The world is ever evolving, change is good, we thrive on it! You’re just going to wave your white flag because every one else is doing it? Is that what we teach our children? Maybe I’m too old school but my dad always told me growing up that, “there will be a day that it will be you against the world. But keep true to your word and invite those that you can to your table and you will have an army.” Humana—Take care of your employees, listen to their struggles and how YOU can improve to get them what they need to be successful which in return, makes you successful. Maybe not rake in the millions of $$ a year for once and do right by the greater good and it will all circle back around and come out on top that way. You can only be better if you do better and lead by example. Spend some time with our nurses out in the field and see how they aren’t taking their lunches or bathroom breaks b/c that impedes with home visits scheduled back to back all day b/c of critical patients and being short staffed. See what time they get home to their own families. Go out to some of your branches and hear their struggles and frustrations and get them the proper resources and tools. A working tablet would be nice for once. Yes, just a simple tablet. The biggest decisions are made at the top without asking any of the employees that are doing the actual work and getting their input. Or is it just what makes the most sense to line their own pockets. We know our jobs like the backs of our hands and we love our jobs!! WE are the experts here that do this day in and day out.. If they’d just listen and hear us, they might learn a thing or two. Our leaders can and will one day be in these patients same shoes and what kind of care will they expect to receive? Sometimes it’s better to eat crow and tuck your tail between your legs and say hey, “I’m sorry, I messed up. What can we do to be better here?” It’s as easy as grabbing a cup of coffee and having a seat at their table for once and just listen. Have we lost all touch with humanity?? There are no better advocates for our patients than our own here. Most patients have no one to advocate for them, did you know that? Our home health agency is all that they have and the teams that come with it. That should be our mission and vision and it’s no longer that way unfortunately. Be rich, be a millionaire, I don’t care honestly. But be it for the right reasons. Value what you have right in front of you and take care of them and they’ll take care of you. I used to be so proud of who I worked for. Now I’m ashamed to mention it to anyone. And if you do the right thing, I can almost guarantee that it would keep your name out of all the fraud accusations and news articles that we all see.

The CEO wasn't selected on accident. His hippie track record is dismal at best.

@OP - Yeah it's very sad. Could you imagine creating something so wholesome and caring and it turning into THIS????