Thread regarding Fiserv Inc. layoffs

Sapience gone, Manual Tracking instead

They're now requiring us to record every task we do with a stop clock for 5 days straight. Its starting with a lot of people in our group. they gave us an excel sheet with tasks they claim are a list of everything we do. the list is missing so many items. you then have to select a task and start a stop clock. you can pause the clock and then start again. we asked what this was for and they said it was to help groups perform better. our offshore people said it's being used as performance tracking. we went to our boss and they said "just complete the form". it's very scary. they don't have everything we do and don't understand what our jobs are but using this to measure us? Why did we get rid of Sapience if we now have to manually track everything we do? We're also being rushed to complete this and some people can not use the tracking sheet because it's broken and they had to start all over. Even though they had a reason it was not completed they're getting requests every day asking if it was done. What is going on here? Why are they making everyone track down to the minute when none of this is right compared to what my actual job is? This feels like they're trying to decide who to fire next but doing it with partial information.
Are other groups being asked to do this??


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| 2641 views | | 9 replies (last September 3) | Reply
Post ID: @OP+1k3rfwnx9

9 replies (most recent on top)

@fr It was common in Aerospace, dictated by guess who? The feds. It was just as useless then.

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Post ID: @15z+1k3rfwnx9

Another batch of d-mb people that like to b i t c c h h and complain about everything. Just go walk in city traffic and get OUT! Security should lock all of the Berkeley Heights door and force everyone to take a brain test before entering.

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Post ID: @14z+1k3rfwnx9

When I was there and they did this, it was to figure out who and how many from the team to lay off.

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Post ID: @12d+1k3rfwnx9

The last time this exercise was asked of teams, layoffs followed shortly thereafter. They just wanted to know all the tasks everyone did so they could find a home for those tasks when the employee was terminated.

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Post ID: @11k+1k3rfwnx9

I wouldn’t be shocked if it’s company wide at the end of the year

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Post ID: @kc+1k3rfwnx9

I've heard of other companies, out of the blue, directing their employees enter time in 15-minute increments on a spreadsheet. It's usually the result of a C-suite drone thinking they're being clever. I've never seen it last more than five days. It's stupidity is only surpassed by its worthlessness.

It's especially ridiculous for folks who get pulled in five directions multiple times in an hour. Most just make up stuff and jam it into the form. Is every time slot filled in with something? Yep. Moving on. As I said earlier, the data is worthless.

Just mark eight hours down to "Filling out spreadsheet".

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Post ID: @fr+1k3rfwnx9

Not happening in my group

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Post ID: @ed+1k3rfwnx9

That must be your manager. That’s not happening company wide.

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Post ID: @dj+1k3rfwnx9

Sapience is still on your laptop but hidden so you can't tell it's there

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Post ID: @bb+1k3rfwnx9

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