Thread regarding Wells Fargo & Co. layoffs

Any insights or thoughts on the Loudspeaker Program's move to ECRL (aka Complaints)?

Sounds like they are turning the program upside down and making all kinds of changes. Layoffs for that team too?

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| 1245 views | | 5 replies (last August 14) | Reply
Post ID: @OP+1k2krh28q

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The one time I used loudspeaker to suggest a time-tracking process improvement, I got a nasty email from management saying "no way in he-l" that would be implemented.

Fast-forward a few years, and now it's being done the way I suggested.

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Post ID: @ce+1k2krh28q

I made a loudspeaker about the loudspeaker system once when it first came out. They told me that its not there for employee's benefit despite the PR, its there to inform executives aggregate data on what employees want. Doesn't mean they'd change anything, just means its an information source to the higher ups to laugh at.

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Post ID: @b2+1k2krh28q

I never saw value on the process. Basically a way for the firm to make you feeline you were being heard without actually listening to you. I've submitted quite a few over the years as have many others I know only to ever get an email saying thanks but no.

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Post ID: @ax+1k2krh28q

Rarely did much that was useful. I submitted some, they sit on them for a long time and then give you a canned answer as to why it "can't" happen. Sure, if you got lucky and called for a change that was exactly what HY wanted to do anyway, they might turn it into an opp to say "look, we listened to you!", but that's all it was. Optics.

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Post ID: @ap+1k2krh28q

It's pretty basic. The senior leader who used to manage it retired months ago. His role wasn't replaced and all his teams were placed in other groups.

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Post ID: @ac+1k2krh28q

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