I was a former employee who joined Launch back when it was still called Nexient. I still miss Mark and Colin — true leaders who genuinely cared about their people.
The current president, Tammy Soares, is the exact opposite — hands down the worst president I’ve ever seen. And I’m not even talking about the layoffs themselves — layoffs happen everywhere. I’m talking about her attitude toward employees. That’s what’s truly unacceptable.
Example: In the November 2024 All-Hands meeting, Tammy announced a mass layoff. Naturally, people were shocked, scared, and upset. Some complained and expressed their disappointment in the meeting’s chat — which is completely understandable. You know… like normal human beings who just got told they’re about to lose their livelihoods.
But apparently, that bruised Tammy’s ego. Employees complained about laid off! How dare they?! It deeply wounded Tammy’s delicate presidential feelings!
Fast forward to December’s All-Hands: instead of addressing the company’s outlook, she chose to scold everyone. Her exact tone was basically: “Last time I announced the layoff, I saw many offensive and unprofessional comments in the chat. That is totally unacceptable. Stop complaining and be professional.”
We couldn’t believe our ears. WTF?! You’re telling people they’re losing their jobs — and you expect them to smile and clap? You call their frustration “offensive”? That’s like punching someone in the face and then getting mad they didn’t thank you for the massage. Newsflash: you already offended them by firing them in the first place. What exactly do you want them to say to be “professional”?
“Oh wow, thank you for giving me the great news that I’m being laid off! I can’t wait to lose my health insurance and struggle with my mortgage. You’re such an amazing boss!”
Be real. Grow up. A competent leader delivers bad news with empathy, not lectures. Tammy managed to do the opposite: she took people’s jobs and shamed them for reacting like human beings.
And then — as if to prove she’s completely out of touch — she spent part of that same December meeting talking about her Christmas cookie recipes. No update on the company’s situation. No transparency on whether more layoffs were coming. Just… cookies. People were anxious about their futures, and she decided it was time for holiday baking tips. Tammy Soares! Wake up! We need a president, not the Cookie Monster. Nobody’s job was saved by your snickerdoodles. You’re running a company, not a bake sale.
Tammy Soares is the worst and most ridiculous president. We actually roasted her “complain about laid off is unacceptable” thing a lot and made fun of it! Because she is just that ridiculous!
I am no longer an employee at Nexient, Launch, NTT Data, whichever you want to call it. So Tammy Soares is not my problem. But neither do I want to keep silent because she is the worst. Literally and seriously, I have worked different jobs and experienced a lot of laid-off, this is the first and only time I see a president blame employee who was laid off, calling them “offensive, unprofessional, unacceptable” just because they complain about it. Ha! “Offensive, unprofessional, unacceptable” those are the best words to describe yourself, Tammy Soares!
Mark my words: If Tammy Soares stays in charge, Launch will keep bleeding talent until there’s nothing left. This isn’t leadership — it’s incompetence wrapped in a fragile ego. RUN.