Thread regarding Open Text Corp. layoffs

My reality in engineering

I have been with Opentext for 10 years and work in the Waterloo office and engineering.

We have seen the company slowly replace unsure developers with offshore Indians. 50% of my team was replaced in the last three years by Indian resources.

This is what happens when you have cr-ppy engineering leadership. They move jobs offshore to India because they think it’s cheaper but claim it’s because India delivers unique value.

The India development teams are simply cogs in a machine. The quality of their code is horrible. They have trouble delivering work on time. They can’t self manage and there is zero innovation coming out of India.

Sorry, but I just had to vent somewhere. Many of us would leave if we could, but we can’t find jobs in the current market. If the market ever improves, when the market improves, many of the resources will gladly leave and go somewhere where we’re going to be appreciated. Where we don’t have to worry about layoffs every year. We’re regardless of the value regenerate, we’re always seen as being too expensive compared to the Asian cheap labor.

I am not proud to work at Opentext.
I don’t feel seen heard or understood.

Developers are paid cr-p.
If you exceed an expectations last year, you got a 3% raise otherwise you got nothing.

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| 3441 views | | 15 replies (last August 23) | Reply
Post ID: @OP+1jrppt3hp

15 replies (most recent on top)

@jyz I'd actually say yes. Or they keep it more to CA only; it's still not great but some regions may get higher salaries due to currency differences.

We're not magically improving numbers despite the Board jingling keys trying.
That's part of why I feel all cost cutting measures (offshoring, limiting merit increases, full time in office, layoffs) are 100% still on the table. We're going to be re-paying all the lost ELT salaries eventually, we're only getting a lot of new cash flow if we're bought or butchered. That also means those cuts are still on the table - we're probably only getting things if there's a stock buy-back.

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Post ID: @jze+1jrppt3hp

With Barenaked tossed will the offshoring continue?

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Post ID: @jyz+1jrppt3hp

@1gb Couldn’t agree more.

They’ve mastered the art of building roadblocks on empty ground by pulling “new requirements” straight out of thin air and parading around like they wield actual authority that end up in weeks of case closure extensions. It’s laughable. Nothing but endless chicken-tikka theater, and we’re all supposed to clap. Like, bruh, they are weird af.

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Post ID: @jpf+1jrppt3hp

Actually Indians should then replace Mark long time ago.

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Post ID: @hjb+1jrppt3hp

@ct+1jrppt3hp brilliant post.
and I'll add this
Windows is the most technological advanced platform on the planet.
It has the more development and third party capabilities than anything out there.
But what are we doing? Let's force everyone to go Linux (aka DOS 3.0).
It's no wonder customers are giving the big F U to OT.

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Post ID: @437+1jrppt3hp

totally agree here. hearing about development for my products moving away from their respective countries to India was quite disheartening. all that talent and years of business knowledge just poof ... gone. Obviously there is talent in India as with anywhere. However in my opinion as a whole the quality of their work is lacking. This just cannot be good.

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Post ID: @41a+1jrppt3hp

Barren-shame #go ++

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Post ID: @1gf+1jrppt3hp

im so done with the indians, please fire them

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Post ID: @1gb+1jrppt3hp

Those BU leaders only care about their own paychecks. They don’t even believe the things they’re telling the team—but they keep saying them anyway. Constantly praising the Indian team as some sort of “center of excellence” while avoiding any real conversation with Mark. It’s like watching everyone pretend the emperor has a beautiful outfit, when in reality he’s standing there completely exposed.
OpenText is struggling and on the brink of collapse, with no hope for recovery.
I truly love my product and my amazing team, but I feel it’s time to say goodbye.

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Post ID: @12e+1jrppt3hp

Shannon and Paul D are smart and innovative.

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Post ID: @12a+1jrppt3hp

I do disagree. Shannon needs to go as well. Her organizing is the epitome of waste and processes to manage processes.

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Post ID: @11z+1jrppt3hp

Mark has never had an original idea in his life. He copies others and claims to be the tech prophet.

He claimed RTO was due to synergies and working better together, but he simply followed the leads of Amazon (2023), Apple (2022), Google (2022), Meta (2022), etc.

He claimed AI will make us more efficient (in preparation for a massive round of layoffs), but he is again following the lead of other tech companies :

  • Shopify (CEO Lutke) has mandated that managers must demonstrate that AI cannot perform a job before hiring new staff. AI usage is now a core expectation, with performance reviews assessing employees' proficiency in leveraging AI tools.
  • Microsoft Introduced AI tools aimed at automating sales processes, potentially reducing the need for sales administrators.
  • Meta Launched AI-driven customer service tools for platforms like Facebook, Instagram, and WhatsApp, allowing businesses to automate interactions such as answering queries and facilitating purchases.

Mark stood onstage late last year and prognosticated about the coming god, agentic AI. As if he had invented the idea. However

  • Daniel Dines (UiPath): As CEO of UiPath, Dines has repositioned the company from traditional robotic process automation to agentic AI. He envisions a future where AI agents handle complex tasks, allowing human workers to focus on decision-making and oversight.
  • Thomas Kurian (Google Cloud): Kurian has emphasized agentic AI's central role in Google's strategy, highlighting its potential to transform business operations and customer interactions.
  • Mustafa Suleyman (Microsoft AI): Suleyman has discussed the evolving relationship between humans and AI agents, predicting a future where professionals manage AI collaborators in a symbiotic partnership.
  • Alexandr Wang (Scale AI): Wang has advocated for the integration of agentic AI in both commercial and defense sectors, emphasizing its strategic importance for national competitiveness.

When has Mark ever led tech innovation?
When has any OpenText engineering leader or fellow (P6) ever led tech innovation?

It is so frustrating to see these losers on stage (Mark, Muhi, Savinay, John Radko, Stephen Ludlow, Tal Levi, etc.) pretending to be thought leaders and preeminent engineering leaders. They are cheap Temu versions of engineering leaders.

I wish Tom Jenkins would wake up and direct the board to perform a real review of Mark's performance. I don't understand why the board still supports Mark. If the board wants to protect the company and investors, they must fire most of the ELT (except Paul D and Shannon) and rebuild from the ground up.

The company is running out of steam, and there is no coal to get it started again.

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Post ID: @ct+1jrppt3hp

That is I don't understand why Americans haven't learned their lesson. When you have Indian workers in the United States or India, bad things happen: no culture, aggressive talk, bluffing, over-promising, hiring only Indians, politic, hand-free, and everyone wants to be in management positions.

Try to call your bank support service you would know what I mean....

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Post ID: @c2+1jrppt3hp

Mark will learn the hard way that AI is an assist tool, not a replacement. Just when everyone is starting to back off the AI craze because it can't do anything by itself, Mark decides to go ba--s deep acting like this is the answer to everything. Remember the cloud situation?

I mean what is he even talking about? An AI that can do a job by itself? With zero guidance? He's looking at replacing actual people with a bot that can do the same. Mark, buddy, you provide this solution to anyone you're an instant billionaire because it doesn't exist. Is he talking about replacing all of tech support with AI chat? Or other actual technical roles? Good luck replacing 1 single engineer with an AI that can't decide on it's own, has no concept of design, no concept of thinking through solutions, all it can do is tokenize the next output string. Mark have you tried, I mean really tried, using any actual AI tool like ChatGPT for anything technical especially software? You will see the limitations very shortly.

Or is he happy with ChatGPT being a yes man for him? If you ever used ChatGPT you'll know what I mean lmao, it's exactly what Mark is looking for. "Yes" "Absolutely!" "My mistake" "You are correct!" "That is true!" etc.

I mean by this logic we should just replace Mark with ChatGPT, instead of costing us several tens of millions per year it'll cost 200 dollars a month and we can have it e-mail us some generic spam every once in a while just like he does.

If you've been here long enough you will be seeing Déjà vu, mistake after mistake, doubling down on stupid ideas with no basis or understanding.

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Post ID: @bv+1jrppt3hp

Totally agree as OpenText used buzzword AI in way noone would expected.

Actually Indians

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Post ID: @ag+1jrppt3hp

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