Hello will they please lay off Technology Connection, I called today and let them know my computer hasn’t worked in two weeks, they said they was going to conference HR on the phone and put me on hold and never picked back up. How you going to put THIS on hold.
15 replies (most recent on top)
pls provide assistances
@3tew+1iDHR1Mu Aaint a BS post
@3guz+1iDHR1Mu - Every since the P2K to SN migration, the incidents that come into tech (which I hear are impacted, j/k) are basic entry level items. It's as if there is no vetting, leaving higher level support to tell them what to request for access. TC shouldn't stand for Technology Connection, it should be ticket creators.
@3tew+1iDHR1Mu if my computer don’t work it is they responsabity to know that and come fix it
to the person calling BS. While this might be exaggerated a bit, there is a lot of BS going on there. some of their techs nfc what they are doing. it is not getting better. it's one thing to have your call answered in a timely manner, it is another thing to get a person who is better than a terrible secretary. all they do is just create a ticket and pass it on. they don't do any work or troubleshooting in most cases. completely workless cluster f..
This is a BS post, no one is waiting two weeks to get their account unlocked when you can do it yourself. No manager is going to allow an employee to just sit there for two weeks when it literally would take you 5 minutes to unlock your account yourself. Before you go blaming TC, look into the mirror.
@2hwr+1iDHR1Mu
i forgot my password and got locked out my computer and after waiting two weeks for someone to call/come to help me I called Technology Connection and they was rude
Is there a zz before your name in the GAL? Or wait, did your computer not work and you just sat there and played d-mb, so you didn't have to work? Two weeks without a computer, I take it you were let go? I don't think TC had anything to do with your stupidity.
@uha+1iDHR1Mu aint my problem as long as these scrubs all get laid off
If you call TC for PC support and they need to conference in HR, that does not sound good for you.
You mean the department that is almost entirely India and Philippines staffed? So, laying off them would do what exactly? Make them hire more of the same people with even less experience?
Congratulations, you just played yourself.
Hi. My name is Nathan. We are be doing of the needful. Thank you for contacting Technology Connections. [click]
call Hagerman directly, he is behind this dumpster fire
Please respond or forward this Service Request to the correct department. Thank you and God bless.
Yes. Please begin with technology connection.