Thread regarding AT&T layoffs

Retiree Cell cost rising

We’re adjusting the monthly charge on our retired unlimited wireless plans. This change will allow us to continue to deliver the great wireless service you expect. Starting in June 2022, you’ll see the relevant price change reflected for your June bill.
• If you have a single line of service on your plan, your price will increase by $6 a month.
• If you have multiple lines on your plan, your price will increase by $12 a month. This is the total monthly increase and isn’t $12 per line.
The good news is your plan isn’t going away. You can continue to enjoy your existing benefits, including unlimited talk, text, and data in and between the U.S., Mexico, and Canada, and AT&T ActiveArmorSM mobile security.

Explore your options
Keep enjoying your current unlimited plan
You can stay on your plan and continue to take advantage of these benefits:
• Unlimited talk, text, and data in and between the U.S., Mexico, and Canada
• AT&T ActiveArmorSM mobile security
Change to one of our newer plans
Want to explore some of our best options? With Unlimited Your Way, you can pick the perfect plan for each person on your account. This provides the most value for your dollar, along with added features. Check out each option

Unlimited Elite®
• Unlimited talk, text, and data in and between the U.S., Mexico, and Canada
• Unlimited talk, text, and high-speed data when traveling to 19 Latin American countries
• ActiveArmorSM advanced mobile security
• 40GB of hotspot data
• 4K UHD Streaming
• 5G access on the most reliable network

Unlimited ExtraSM
• Unlimited talk, text, and data in and between the U.S., Mexico, and Canada
• ActiveArmorSM advanced mobile security
• 15GB of hotspot data
• 5G access on the most reliable network

Unlimited StarterSM
• Unlimited talk, text, and data in and between the U.S., Mexico, and Canada
• ActiveArmorSM mobile security
• 3GB of hotspot data
• 5G access on the Most Reliable Network
Cancel your service
We understand that you may want to cancel your wireless service and we can assist you in reviewing your account. Call us at 800.331.0500 to discuss your cancellation options.

Have an installment plan on one of your devices?
• Pay off the remaining installment plan balance and keep your device.
• Call 800.331.0500 to return your device and waive any remaining installment balance. You have until August 31, 2022 to return you device and get your installment balance waived.

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| 1982 views | | 14 replies (last May 31, 2022) | Reply
Post ID: @OP+1gTT1LgY

14 replies (most recent on top)

I switched to T-Mobile for better coverage of service and their great customer service. You can't get that at AT&T.

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Post ID: @7rol+1gTT1LgY

@4rks+1gTT1LgY - no it isn't but you believe what you want.

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Post ID: @6qxb+1gTT1LgY

First, only OLD/RETIRED unlimited plans are affected. For me, I have multiple lines on an older Unlimited Plus plan. I will have an increase of $12/month starting in June 2022. If you move to one of the newer plans, Elite, Extra or Starter, you simply pay the cost of the plan with no $12 increase. Basically, ATT wants to get rid of the older plans – period. Note, once you switch any line to a new plan, they all have to go to something new – that is an important caveat.

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Post ID: @6kxf+1gTT1LgY

"I great wireless service but it isn’t with Att lol Att is over engineer cr-p that doesn’t work but it impresses everyone that works on it and they slap each other on the back lol"

I'm glad you great wireless service, as to the rest of it, what is "over engineer"?

AT&T has a real solid wireless network. When comparing costs to other carriers and MVNO's it's not terribly competitive...but it's a solid network nonetheless.

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Post ID: @4rks+1gTT1LgY

Deliver the great wireless service you expect lol you made me sp-t out my coffee.

I great wireless service but it isn’t with Att lol Att is over engineer cr-p that doesn’t work but it impresses everyone that works on it and they slap each other on the back lol

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Post ID: @4pjc+1gTT1LgY

I have been a AT&T employee for 26 years and used Tmobile the last 15 years. Saved a bundle, better customer service and where i live the service is better. When i 1st started using Tmobile they had wifi calling and this Cingular/SWB/BellSouth shop did not. SWB has always lagged

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Post ID: @2vdy+1gTT1LgY

I don't see my plan listed in the OP post. I Have "AT&T Unlimited Plus Enhanced Multi Line" it's an older plan. I guess my cost won't go up?
I have three phones (all free from AT&T 2 Samsung Note 20's and an iPhone 13) and two watches with cellular for $162 a month (retiree). I haven't been able to find anything comparable at the other carriers with similar service.

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Post ID: @1xwl+1gTT1LgY

T services have always been extremely overpriced. Cricket is the only company solution that should be considered for cell service.

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Post ID: @1mgo+1gTT1LgY

You’ll do better as a customer off the street with any of the other carriers except maybe Verizon…and certainly with ANY of the MVNO’s (Mint, Consumer Cellular, Visible, Xfinity Mobile, etc. etc). It’s sad that so many retirees and even active employees assume they’re getting a deal because they have a “discount”.

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Post ID: @1jsc+1gTT1LgY

this is not just a retiree thing, it's across all employee plans

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Post ID: @1qmd+1gTT1LgY

Mint Mobile

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Post ID: @efm+1gTT1LgY

you can even get a t-mobile Essential plan for $27/line if you don't care about a lot of hotspot data which AT&T is trying to force on people because they KNOW what you want.

And since you won't be getting TV discounts, many tv providers now bundle up cell service in a plan for low prices also.

AT&T thinks their plans are competitive, but they aren't even competitive with what they claim are employee discounts.

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Post ID: @yif+1gTT1LgY

Most T customers use autopay, they won't even notice the increase. Cell phone service has become a right, customers will cut all other bills to maintain their service. Instead of cutting our bennies, keep raising the monthly cellphone rate.

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Post ID: @ami+1gTT1LgY

T-Mobile $35/line with 2 lines autopay. So two phones, unlimited everything $70/mo. includes all taxes and fees.

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Post ID: @jap+1gTT1LgY

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