Friend called me up 12-13-21 and asked for help to get all his services from other companies. We turned off Directv effective 12-20-21 and today he receives a bill from them for the next billing period. I called DTV on his behalf and the person in Pakistan sent me to Loyalty and she tells me that the cancellation was cancelled. So I ask who signed him up again. Don't know but he's a customer. NO, I as a ex-employee signed him up with Sling, Tmobile and Cox and he want's nothing from at&t. Was told that he has to pay the directv bill and it'll be turned off next mo. No, turn it off effective 12-20-21 and cancel the bill. Went back and forth until I told them fine, see you in court as this is elder abuse and his daughter is a State Judge and his son in law is an Asst. District Attorney. Guess what. As a courtesy will cancel the bill and turn off svc effective tonight. AT&T is a scam operation.
13 replies (most recent on top)
You are a friggin loser to start off with. Have an issue with DTV or other ATT services, complain to them directly- this IS NOT a complaint site for their services. If you read the purpose if this site it is for LAYOFF matters. Im pleased to read you're a Former employee.
Are you sure it's a friend? Or you just making that up so you got something to bellyache about?
Directv is no longer part of AT&T. They are independent and their rules on only being able to cancel at the end of a billing cycle is part of their poor customer service
good old att billing - can't beat it.
and they say att isn't a cesspool lol
yep - they are innovative at billing and getting customers money for no service.
Slam and cram, that's the T way.
American Thugs and Thieves.
Friends don't let friends use AT&T services.
This is why I never acknowledge working for T. So many friends report similar experiences when they learn you work for the company. It’s horrible.
OP sounds like they should work on a "Dear Pl----y Advisor" letter next
My High Speed internet was slow and just plain awful for about 2 years. Att would dispatch but could never get it to work correctly but they didn't mind billing. Frustrated
I ordered Spectrum and got 20x the speed for half my concession price. Then when I got my next concessioned LL bill I noticed it was $49.00 more. When I called Att they told me that they were concerned about how I was getting my internet so they crammed Dial Up on me. I didn't order it and I didn't know I had it until the bill came. Told them to cancel the dial up, remove the dial up bill and while at it cancel my LL.
I'm now paying $23 for 40Mbs internet, $15 for Cellular and use Google voice.
Seems that the t knows how to lie, cheat, steal and takeback.
Doesn’t surprise me. Nothing shady that T pulls surprises me anymore.