Normally “Our network engineers are working on the network repair and is going to ensure that it will be resolved by the end of the day,” said the company, but we can't locate one because we laid them all off.
AT&T service down as company works to address network issue
https://www.clickondetroit.com/news/local/2021/06/26/att-service-down-as-company-works-to-address-issue/
@1ttp, you do understand our special services customers get rebates if their service is down for too long ?
Maybe one of the rubber gloves FVD managers could help out. I doubt it. Thats what you get when the managers want brown nosers.
You seriously don’t understand how this works?
All internet and phone services have substantial weaknesses due to the realities of serving the “last mile”.
Weather, digging, rolling blackouts/brownouts have always been an issue, always will be.
The entitlement of “I pay for this service, it should always work!” speaks to the lack of understanding of technology in general.
All engineering at T has been contracted out. Thanks to Stankey!