This is very important, everyone says it is crucial and you should always strive to expand your skillset. I agree. However, I have a triple workload in this company and I don’t have time to further upgrade my skillset and learn new things. Perhaps I expanded the threshold of my tolerance here.
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Obtain a criminal record asap. Going forward that is the only way to get hired or promoted. Sad but true. Stankey and Santone haven't figured out that you don't solve past discrimation inequities by continuing to discriminate. What a couple of id--ts.
You don't need a skill set or college degree. All you need to advance at T is a criminal record.
Don't forget to collaborate. And learning with distinction.
Okay, as others said, keep in mind nothing you do for personal or professional development will matter at T. You could discover the cure for cancer, figure out the grand unified theory, stop climate change, and end all wars and you'd still be surplussed if Stink needed to save a dime.
That said, expanding your skillset is a big help in landing your next job (and you will have a next job). Take as many relevant free courses on T university as you can -- things like coding, data, etc. Also, do take advantage of the nanodegree. Yeah, T won't care (I completed two and still got the axe last year), but they do look good on your resume and can impress recruiters as it shows you follow the continuous learning thing. If they still offer it, consider the T subsidized graduate programs to get a MS in a tech field.
Finally, volunteer to help in projects in which you might not normally be involved. If they offer it, do that shadow thing for a couple of weeks in a different department.
Remember, none of this matters at T, but it will pay off when you are looking for the next job.
We all have the same 24 hours in a day. It’s you that decided you have no extra time to learn new skills not your employer. Figure out what’s important to you and focus on that.
Ctrl-Alt delete!
Pivot. (Remember Pivot? LOL).
I worked with a couple a people that knew everything about piece of equipment in the Central office. They had knowledge that us in the Central office had never been trained on. They got surplussed . We are left hanging. Why should I row harder when "leadership" is drilling holes in the boat. Let me guess, the cost of losing these custmers is less than the fines for not providing service. Let me watch another BS town hall about "customer service".
First you need to grow a pair and reduce your workload to a factor of 1. You are paid for the full day for 1 man’s work. Doing the work of 3 is a disservice to yourself and allows yourself to be used by your management team. Now you will have time to find the training opportunities that will fit your needs.
One thing not to do is spend any time on nano degrees
Expanded skillet isn't going to get you anywhere on ATT. Your manager and leadership need you in your position doing what you are doing, they won't release you to other things. Take advantage of PLE and then get out.